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ThriveDesk
Make Code

Connect ThriveDesk and Make Code

Explore ready-made ThriveDesk and Make Code templates and start automating in minutes.

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Create a custom workflow

Integrate ThriveDesk with Make Code and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

ThriveDesk
Trigger: Watch agent replies
Make Code
Action: Select an action
1. Select a trigger

  • Triggers when an agent replies to a conversation.

  • Triggers when a conversation is assigned to an agent.

  • Triggers when a contact sends a reply to a conversation.

  • Triggers when a contact leaves a satisfaction rating.

  • Triggers when a conversation status changes (active / pending / closed).

  • Triggers when tags are added or removed from a conversation.

  • Triggers when a new conversation is created in ThriveDesk.

  • Triggers when an internal note is added to a conversation.

2. Select an action

  • Design and run a code snippet.

Select a trigger and an action

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Triggers and actions

Explore what you can automate between ThriveDesk and Make Code.

Add a note
Adds an internal note to a conversation.
Action
Add a tag
Adds a tag to a conversation.
Action
Assign a conversation
Assigns a conversation to an agent.
Action
Create a contact
Creates a new contact.
Action
Create a conversation
Creates a new conversation in ThriveDesk.
Action
Make an API call
Performs an arbitrary authorized API call to ThriveDesk.
Action
Run code
Design and run a code snippet.
Action
Search contacts
Searches for contacts by name or email.
Search
Search conversations
Searches for conversations using filters.
Search
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.