Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

ThriveDesk
Trigger: Watch agent replies
Brevo
Action: Select an action
1. Select a trigger
  • Triggers when an agent replies to a conversation.

  • Triggers when a conversation is assigned to an agent.

  • Triggers when a contact sends a reply to a conversation.

  • Triggers when a contact leaves a satisfaction rating.

  • Triggers when a conversation status changes (active / pending / closed).

  • Triggers when tags are added or removed from a conversation.

  • Triggers when a new conversation is created in ThriveDesk.

  • Triggers when an internal note is added to a conversation.

2. Select an action
  • Adds existing contacts to a list.

  • Creates a contact.

  • Creates a folder.

  • Creates a list.

  • Creates a new campaign.

  • Deletes a contact.

  • Deletes a folder.

  • Deletes a list.

  • Deletes an email campaign.

  • Return details about a contact.

  • Returns details about a folder.

  • Returns details about a list.

  • Returns details about an email campaign.

  • Return details about my account.

  • Performs an arbitrary authorized API call.

  • Sends a PDF campaign report to the specific email.

  • Sends a transactional email.

  • Sends a transactional SMS.

  • Sends a transactional SMS.

  • Updates a contact.

  • Updates a folder.

  • Updates a list.

  • Updates an email campaign.

Select a trigger and an action

Create workflow (opens in a new tab)