Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Google Docs
Trigger: Watch Documents
Tookan
Action: Select an action
1. Select a trigger
  • Triggers when a new document is created or modified in a specific folder.

2. Select an action
  • Used to assign/reassign an unassigned/assigned task or an assigned task to the Agent.

  • Used to assign an agent to your task.

  • Used to auto-assign an unassigned/assigned task.

  • Used to block/unblock the Agent in your account.

  • Used to change the status of a task that has already been created to "canceled".

  • Creates a new customer in Tookan under the specified data source.

  • Creates a new delivery task in Tookan.

  • Creates a new manager in Tookan under the specified data source.

  • Creates a new pickup task in Tookan.

  • Creates a new team in Tookan under the specified data source.

  • Deletes the specified customer object and all its associated data.

  • Deletes the specified manager object and all its associated data.

  • Deletes the specified task object and all its associated data.

  • Deletes the specified team object and all its associated data.

  • Returns agent's task details.

  • Retrieves a team object from your Tookan account.

  • Returns the agent's profile.

  • Performs an arbitrary authorized API call.

  • Used to send push notifications to the logged-in agent(s).

  • This module is used to change the status of a task that has already been created to "start".

  • Updates a customer object in your Tookan account.

  • Used to force update the status of a task.

  • Updates a team object in your Tookan account.

  • Used to update the agent's tags.

Select a trigger and an action

Create workflow (opens in a new tab)