Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

2Chat
Trigger: Watch Call Status Update
Facebook Pages
Action: Select an action
1. Select a trigger
  • Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

  • Triggers when an incoming phone call is completed (answered or missed).

  • Triggers when someone joins a WhatsApp group.

  • Triggers when a new WhatsApp Conversation is started within the specified time period.

  • Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

  • Triggers when a new WhatsApp Order is received on the configured number.

  • Triggers when an outgoing phone call is completed (answered or canceled).

  • Triggers when someone leaves a WhatsApp group.

  • Triggers when someone is removed from a WhatsApp group.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when a new WhatsApp Group Message is received on the configured group.

  • Triggers when someone reacts to a WhatsApp Group message.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when someone reacts to a WhatsApp message.

  • Triggers when a new WhatsApp call is made using your connected number.

  • Triggers when a new WhatsApp call is received on your connected number.

2. Select an action
  • Creates a comment.

  • Creates a post.

  • Creates a multi-photo post.

  • Deletes a comment.

  • Deletes a photo.

  • Deletes a post.

  • Deletes a video.

  • Edits a comment.

  • Edits a post.

  • Returns info about a comment.

  • Returns details about a page.

  • Returns info about a photo.

  • Returns info about a post.

  • Returns info about a video.

  • Returns number of reactions for a post.

  • Likes a post.

  • Uploads a reel.

  • Unlikes a post.

  • Updates a video.

  • Update details on a page, such as phone or email.

  • Uploads a photo.

  • Uploads a video.

Select a trigger and an action

Create workflow (opens in a new tab)