Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

2Chat
Trigger: Watch Call Status Update
Gmail
Action: Select an action
1. Select a trigger
  • Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

  • Triggers when an incoming phone call is completed (answered or missed).

  • Triggers when someone joins a WhatsApp group.

  • Triggers when a new WhatsApp Conversation is started within the specified time period.

  • Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

  • Triggers when a new WhatsApp Order is received on the configured number.

  • Triggers when an outgoing phone call is completed (answered or canceled).

  • Triggers when someone leaves a WhatsApp group.

  • Triggers when someone is removed from a WhatsApp group.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when a new WhatsApp Group Message is received on the configured group.

  • Triggers when someone reacts to a WhatsApp Group message.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when someone reacts to a WhatsApp message.

  • Triggers when a new WhatsApp call is made using your connected number.

  • Triggers when a new WhatsApp call is received on your connected number.

2. Select an action
  • Copies an email or a draft into a selected folder.

  • Creates a new draft email.

  • Deletes an email by moving it to trash.

  • Gets a specific email info.

  • Sends a custom API call to Gmail. You can use this to call endpoints that aren’t covered by existing modules.

  • Marks an email or a draft as read by setting the "Read" flag.

  • Marks an email or a draft as unread by setting the "Unread" flag.

  • Moves the chosen email or a draft to the selected folder.

  • Replies to the specified email.

  • Sends a draft email.

  • Sends a new email.

  • Updates labels on the specified email message.

Select a trigger and an action

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