Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

2Chat
Trigger: Watch Call Status Update
Google Sheets
Action: Select an action
1. Select a trigger
  • Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

  • Triggers when an incoming phone call is completed (answered or missed).

  • Triggers when someone joins a WhatsApp group.

  • Triggers when a new WhatsApp Conversation is started within the specified time period.

  • Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

  • Triggers when a new WhatsApp Order is received on the configured number.

  • Triggers when an outgoing phone call is completed (answered or canceled).

  • Triggers when someone leaves a WhatsApp group.

  • Triggers when someone is removed from a WhatsApp group.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when a new WhatsApp Group Message is received on the configured group.

  • Triggers when someone reacts to a WhatsApp Group message.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when someone reacts to a WhatsApp message.

  • Triggers when a new WhatsApp call is made using your connected number.

  • Triggers when a new WhatsApp call is received on your connected number.

2. Select an action
  • Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

  • Appends a new row to the bottom of the table.

  • Adds a new sheet.

  • Appends multiple rows to the bottom of the table.

  • Updates multiple rows.

  • Clears a specific cell.

  • Clears values from a specific row.

  • Clears a specified range of values from a spreadsheet.

  • Copies a sheet to another spreadsheet.

  • Creates a new spreadsheet.

  • Creates a new spreadsheet from a template sheet.

  • Deletes a conditional format rule at the given index. All subsequent rules' indexes are decremented.

  • Deletes a specific row.

  • Deletes a specific sheet.

  • Gets a specific cell.

  • Performs an arbitrary authorized API call.

  • Returns processed data as a result of the MAKE_FUNCTION or INTEGROMAT function. Sheets Add-On required.

  • Renames a specific sheet.

  • Updates a specific cell.

  • Updates a row.

Select a trigger and an action

Create workflow (opens in a new tab)