Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

2Chat
Trigger: Watch Call Status Update
Instagram for Business (Facebook login)
Action: Select an action
1. Select a trigger
  • Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

  • Triggers when an incoming phone call is completed (answered or missed).

  • Triggers when someone joins a WhatsApp group.

  • Triggers when a new WhatsApp Conversation is started within the specified time period.

  • Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

  • Triggers when a new WhatsApp Order is received on the configured number.

  • Triggers when an outgoing phone call is completed (answered or canceled).

  • Triggers when someone leaves a WhatsApp group.

  • Triggers when someone is removed from a WhatsApp group.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when a new WhatsApp Group Message is received on the configured group.

  • Triggers when someone reacts to a WhatsApp Group message.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when someone reacts to a WhatsApp message.

  • Triggers when a new WhatsApp call is made using your connected number.

  • Triggers when a new WhatsApp call is received on your connected number.

2. Select an action
  • Uploads a carousel photos/videos as a new post.

  • Creates a new comment.

  • Uploads a photo as a new post.

  • Uploads and posts a new reel.

  • Creates a reply to a comment.

  • Downloads media.

  • Returns details about the post.

  • Returns data about another Instagram Business or Creator IG User.

Select a trigger and an action

Create workflow (opens in a new tab)