Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

2Chat
Trigger: Watch Call Status Update
Shopify
Action: Select an action
1. Select a trigger
  • Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

  • Triggers when an incoming phone call is completed (answered or missed).

  • Triggers when someone joins a WhatsApp group.

  • Triggers when a new WhatsApp Conversation is started within the specified time period.

  • Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

  • Triggers when a new WhatsApp Order is received on the configured number.

  • Triggers when an outgoing phone call is completed (answered or canceled).

  • Triggers when someone leaves a WhatsApp group.

  • Triggers when someone is removed from a WhatsApp group.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when a new WhatsApp Group Message is received on the configured group.

  • Triggers when someone reacts to a WhatsApp Group message.

  • Triggers when a new WhatsApp Message is received on the configured number.

  • Triggers when someone reacts to a WhatsApp message.

  • Triggers when a new WhatsApp call is made using your connected number.

  • Triggers when a new WhatsApp call is received on your connected number.

2. Select an action
  • Adjusts the inventory level by a relative amount.

  • Creates a new customer with the provided information.

  • Creates a fulfillment for a given fulfillment order.

  • Creates a new product.

  • Creates a new product variant.

  • Creates a new article.

  • Creates a new order.

  • Returns information about a specific customer by their ID.

  • Returns information about a specific product by its ID.

  • Returns information about a specific product variant by its ID.

  • Returns information about a specific order, including fulfillment order IDs.

  • Sends a custom GraphQL API call to Shopify. You can use this to call endpoints that aren’t covered by existing modules.

  • Sends a custom REST API call to Shopify legacy API. You can use this to call endpoints that aren’t covered by existing modules.

  • Updates an existing customer with the provided information.

  • Updates a product.

  • Updates an existing product variant.

  • Updates the inventory level to an exact quantity.

  • Updates an order.

Select a trigger and an action

Create workflow (opens in a new tab)