Vapi

Webhooks

Connect Vapi and Webhooks integrations

Explore ready-made Vapi and Webhooks templates and start automating in minutes.

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Create a custom workflow

Transform voice conversations into instant action by connecting Vapi and Webhooks through Make. Automatically capture voice AI interactions and send real-time data to any external system, eliminating manual work and creating workflows that respond the moment your customers speak.

Create workflow

Triggers and actions

Connect Webhooks and Vapi through Make's intuitive integration platform to create powerful automated workflows. Make empowers you to build automation scenarios where Webhooks's voice AI capabilities act as a trigger to initiate actions, and Vapi functions as an action to transmit real-time data to your external systems. When Webhooks detects specific voice interactions or conversation events, it triggers the workflow, automatically sending the captured conversation data through Vapi to your designated endpoints. This integration allows you to orchestrate automation scenarios where voice-based triggers connect to any system that accepts webhook data, eliminating manual data transfers and enabling real-time communication between platforms.

Client Message

Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.

Action

Create an Outbound Phone Call

Creates an outbound phone call to Twilio or Vonage number added on your dashboard.

Action

Create Assistant

Creates a new voice assistant with a specified configuration (name, voice, model, etc.).

Action

Create Call

Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.

Action

Create Squad

Creates a group of assistants (a squad) where the first available assistant responds to a call.

Action

Create Tool

Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).

Action

Custom action

Sends data to the specified device.

Action

Custom event

Triggers when the specified device sends data.

Trigger

Custom mailhook

Triggers when mailhook receives data.

Trigger

How to set up Vapi and Webhooks in 5 easy steps

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Step 1

Get your security key from Vapi

Sign into your Vapi account and navigate to the API Keys section by clicking 'Build' in the left sidebar, then selecting 'Vapi API Keys'. Copy your Private Key and save it in a secure location - you'll need this to establish the connection with Make.

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Step 2

Open your Make account

Log into your Make account where you create your automation workflows. Make is the platform that acts as a bridge, allowing different applications like Vapi to work together.

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Step 3

Add Vapi to your automation workflow

In your Make scenario, select and add a Vapi module from the list of available applications. This module represents Vapi within your automation and is where you'll establish the connection between the two platforms.

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Step 4

Create and name your connection

Click 'Create a connection' in the Vapi module, then give your connection a memorable name in the Connection name field. Paste the Private Key you copied from Vapi into the API Key field - this key enables secure communication between Make and your Vapi account.

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Step 5

Save and verify the connection

Click the 'Save' button to store your connection settings. If prompted, complete any authentication steps to confirm access. Once finished, your Vapi connection is active and ready to use in your Make automation scenarios.

Real-time voice AI integration with Vapi and Webhooks

Connect Vapi and Webhooks to automate call events, distribute data across multiple systems, and create voice workflows. Synchronize communications instantly without coding expertise.

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Real-time call event distribution

Automatically route Vapi.ai call events to multiple systems and applications through custom webhooks, enabling instant notifications and data synchronization across your entire tech stack.

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Flexible call data processing

Transform and forward Vapi.ai webhook data to any endpoint without writing code, allowing you to integrate voice AI capabilities with legacy systems or custom applications.

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Multi-channel call notifications

Trigger webhooks to send Vapi.ai call updates to various communication channels, CRMs, or databases simultaneously, ensuring all stakeholders receive real-time information.

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Custom call workflow automation

Create sophisticated automation sequences where Vapi.ai call events trigger webhook-based actions in external services, enabling complex multi-step workflows without technical overhead.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

How can I automate my Vapi.ai voice calls to trigger actions in other applications without coding?

By integrating Vapi with Webhooks on Make, you can automatically capture Vapi call events and instantly send data to any application that accepts webhooks. For example, when a call ends, Make can automatically log call details to your CRM, send notifications to Slack, or update your database - all without writing a single line of code. Make's visual workflow builder lets you connect Vapi to thousands of apps in minutes.

What happens when Vapi triggers a webhook event - can I send that data to multiple destinations simultaneously?

Yes! When Vapi fires a webhook event to Make, you can route that information to unlimited destinations at once. Make's Webhooks module receives the Vapi data, and you can then create branches in your workflow to simultaneously update your CRM, send emails, post to communication channels, store data in spreadsheets, and trigger any other connected applications - all from a single Vapi webhook event.

Is it difficult to set up webhook integrations between Vapi and my other business tools?

Not at all with Make! Setting up webhook integrations is straightforward. Make provides you with a unique webhook URL that you paste into Vapi's webhook settings. Once connected, Make automatically captures all incoming Vapi events and displays the data structure for you. Then, using Make's drag-and-drop interface, you map the Vapi data fields to your destination apps. No technical expertise required, and you can have your first automation running in under 10 minutes.

Can I customize what happens with different types of Vapi call events using webhooks?

Yes, Make gives you complete control over event handling! You can create sophisticated conditional logic that responds differently based on call outcomes, duration, customer responses, or any data Vapi sends. For instance, route successful calls to your sales team, failed calls to support, and calls over 10 minutes to your quality assurance system - all within one Make scenario. The combination of Vapi webhooks and Make's powerful routing capabilities lets you build intelligent, context-aware automations tailored to your exact business needs.

Vapi

Webhooks