Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Vapi
Make

Connect Vapi and Make integrations

Explore ready-made Vapi and Make templates and start automating in minutes.

Get started free

Create a custom workflow

Turn every Vapi conversation into instant action by connecting voice interactions directly to Make's powerful automation platform. When calls complete or key moments occur, automatically update your CRM, sync data across systems, and trigger workflows throughout your business—transforming voice events into operational efficiency without lifting a finger.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Vapi
Trigger: Watch End of Call Report
Make
Action: Select an action
1. Select a trigger

  • Listens to end of call report from Vapi call via this webhook.

  • Listens to function call from Vapi. Creates the Tool definition in Vapi during setup.

2. Select an action

  • Creates a new scenario.

  • Creates a new scenario folder.

  • Creates a new team.

  • Creates or updates a connection in a custom app.

  • Creates a custom app.

  • Creates or updates a custom IML function in a custom app.

  • Creates or updates a module in a custom app.

  • Creates or updates a webhook in a custom app.

  • Creates or updates an RPC in a custom app.

  • Deletes a scenario.

  • Deletes a scenario folder.

  • Deletes a team.

  • Deletes incomplete executions in a scenario.

  • Generates an OpenAPI specification for a scenario starting with a custom webhook that has input data structure determined or defined.

  • Retrieves a connection in a custom app.

  • Retrieves a custom IML function in a custom app.

  • Retrieves a module in a custom app.

  • Gets a specified scenario.

  • Gets a specified scenario blueprint.

  • Retrieves properties of a hook included in a specified scenario.

  • Gets a specified scenario log.

  • Gets a specified team.

  • Retrieves a webhook in a custom app.

  • Retrieves an RPC in a custom app.

  • Retrieves incomplete execution detail.

  • Invites a user to a specified organization.

  • Performs an arbitrary authorized API call.

  • Removes a user from a specified team.

  • Removes a user from a specified organization.

  • Retries incomplete executions in a scenario.

  • Executes a scenario. The scenario can contain scenario inputs.

  • Turns a scenario's scheduling on or off.

  • Updates a base.

  • Updates a custom variable in a team or in an organization.

  • Updates an existing scenario.

  • Updates an existing scenario folder.

  • Updates a user's organization role.

  • Updates a user's team role.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Integrate Make as a trigger with Vapi to automate your workflows by having Make conversation events initiate automated actions in Vapi. When specific events occur in Make—such as completed calls, conversation milestones, or AI-detected intents—these triggers activate Vapi's automation platform to execute corresponding actions across your connected applications. Vapi processes the trigger data from Make and performs designated actions like updating CRM records, sending notifications, synchronizing conversation data to databases, or initiating follow-up workflows in other tools. This integration enables you to transform Make conversation events into automated business processes, ensuring that every voice interaction automatically flows into your broader operational systems without manual intervention.

Client Message
Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.
Action
Create a scenario
Creates a new scenario.
Action
Create a scenario folder
Creates a new scenario folder.
Action
Create a team
Creates a new team.
Action
Create an Outbound Phone Call
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Action
Create Assistant
Creates a new voice assistant with a specified configuration (name, voice, model, etc.).
Action
Create Call
Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.
Action
Create or update a connection
Creates or updates a connection in a custom app.
Action
Create or update a custom app
Creates a custom app.
Action
Load more

How to set up Vapi and Make in 5 easy steps

Date

·

Duration

Step 1

Log in and find your API key

Start by logging into your app account (like Vapi) and navigate to the API or developer settings section. This is typically found in your account settings or preferences. Once there, locate your API key—a unique code that identifies your account—and copy it to use in the next steps.

Date

·

Duration

Step 2

Open Make and add your app module

Log in to your Make account and open the automation scenario where you want to use your app. Click the plus button to add a new module, then search for and select the app you want to connect (such as Vapi). This module will be the building block for your automation.

Date

·

Duration

Step 3

Create a new connection

When you add the module, Make will prompt you to create a connection to link your app account. Click the 'Create a connection' button to open the connection form. This is where you'll provide the information needed to establish the link between Make and your app.

Date

·

Duration

Step 4

Enter your API key details

In the connection form, paste the API key you copied earlier into the designated field. You may also need to enter additional information like your instance URL or region, which can be found in your app's settings. Give your connection a descriptive name to help you identify it later.

Date

·

Duration

Step 5

Save and start automating

Click the 'Save' button to establish the connection between Make and your app. Once the connection is successful, you're ready to use the app in your Make scenarios. You can now automate tasks by connecting different apps and creating workflows that save you time.

Automate voice AI workflows with Vapi and Make integration

Connect Vapi and Make to automate voice communications, process call events in real-time, and orchestrate multi-channel campaigns without coding. Optimize customer engagement across your entire tech stack.

Date

·

Duration

Automate voice communication workflows

Trigger voice calls and capture webhook events from Vapi.ai to automate customer communications across your entire tech stack.

Date

·

Duration

Build no-code voice AI integrations

Connect Vapi.ai's voice capabilities with thousands of apps without writing code, enabling rapid deployment of conversational AI workflows.

Date

·

Duration

Process call events in real-time

Automatically process Vapi webhook events to update CRMs, send notifications, or trigger follow-up actions immediately after calls complete.

Date

·

Duration

Orchestrate multi-channel campaigns

Combine Vapi.ai voice interactions with email, SMS, and other channels to create sophisticated automated customer engagement sequences.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Make allows you to integrate Vapi.ai with hundreds of other applications, enabling you to automate call workflows end-to-end. You can trigger automated calls based on events in your CRM, capture webhook events from Vapi conversations, and route call data to your preferred tools. This eliminates manual work and ensures your voice AI interactions are connected to your broader business processes without writing code.

With Make and Vapi.ai, you can create powerful automations like automatically initiating calls when new leads enter your CRM, logging call summaries and transcripts to your database, sending follow-up emails based on conversation outcomes, updating customer records with call insights, or triggering notifications to your team when specific keywords are mentioned during calls. Make's visual builder makes it straightforward to design these workflows by connecting modules together.

No coding skills are required. Make provides a visual, drag-and-drop interface that lets you connect Vapi.ai with other applications through pre-built modules. You can set up triggers to listen for Vapi webhook events, configure actions to initiate calls, and map data between applications using point-and-click operations. This makes voice AI automation accessible to marketers, sales teams, and operations professionals without technical backgrounds.

You can start building Vapi.ai automations within minutes of creating your Make account. Sign up for free, connect your Vapi.ai account using your API credentials, and choose from Make's extensive library of pre-built templates or create your own scenario from scratch. Make's intuitive interface and step-by-step setup process means you can have your first voice AI automation running in under an hour, with no installation or complex configuration required.