Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Vonage
Trigger: Watch a Call Answer
Zendesk Sell
Action: Select an action
1. Select a trigger
  • When an incoming call is answered, an HTTP request is sent to the Answer URL you specified when setting up the application. For outgoing calls, specify the Answer URL when you make the call.

  • Triggers when message status updates (for example, delivered, seen).

2. Select an action
  • Creates a new company contact.

  • Creates a new deal.

  • Creates a new deal source.

  • Creates a new lead. A lead may represent a single individual or an organization.

  • Creates a new lead source.

  • Creates a new note.

  • Creates a new person contact.

  • Creates a new product. Products can be created only by an account administrator.

  • Creates a new task. You can create either a floating task or create a related task and associate it with one of the resource types.

  • Deletes an existing contact. If the specified contact does not exist, the request will return an error. This operation cannot be undone.

  • Deletes an existing deal and remove all of the associated contacts from the deal in a single call. If the specified deal does not exist, the request will return an error. This operation cannot be undone.

  • Deletes a specified source.

  • Deletes an existing lead. If the specified lead does not exist, this query returns an error. This operation cannot be undone.

  • Deletes an existing source.

  • Deletes an existing note. If the note ID does not exist, this request will return an error. This operation cannot be undone.

  • Deletes a product.

  • Deletes an existing task. If the specified task does not exist, this query will return an error. This operation cannot be undone.

  • Returns a single contact available to the user, according to the unique contact ID provided. If the specified contact does not exist, the request will return an error.

  • Returns a single deal.

  • Returns a single source.

  • Returns a single lead available to the user, according to the unique lead ID provided. If the specified lead does not exist, this query returns an error.

  • Returns a single source.

  • Returns a single note available to the user, according to the unique note ID provided. If the note ID does not exist, this request will return an error.

  • Returns a product.

  • Returns a single task available to the user according to the unique task ID provided.

  • Performs an arbitrary authorized API call.

  • Updates a company.

  • Updates deal information. If the specified deal does not exist, the request will return an error.

  • Updates a source.

  • Updates lead information. If the specified lead does not exist, this query returns an error.

  • Updates source information.

  • Updates a note.

  • Updates a person.

  • Updates product information. If the specified product does not exist, the request will return an error. Products can be modified only by an account administrator.

  • Updates task information.

Select a trigger and an action

Create workflow (opens in a new tab)