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VTEX
OpenAI (ChatGPT, Whisper)

Connect VTEX and OpenAI (ChatGPT, Sora, DALL-E, Whisper) integrations

Explore ready-made VTEX and OpenAI (ChatGPT, Whisper) templates and start automating in minutes.

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Create a custom workflow

Transform your VTEX e-commerce operations with AI-powered automation by connecting store events directly to OpenAI (ChatGPT, Sora, DALL-E, Whisper) through Make. Automatically generate compelling product descriptions, create stunning visuals, and process customer communications the moment new products, orders, or inquiries arrive in your store—turning everyday e-commerce activities into intelligent, automated workflows that save time and elevate your brand.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

VTEX
Trigger: Watch Orders
OpenAI (ChatGPT, Whisper)
Action: Select an action
1. Select a trigger

  • Triggers when a new order is added.

2. Select an action

  • Analyzes images according to specified instructions.

  • Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.

  • Creates and executes a batch of API calls.

  • Creates a new skill.

  • Creates a new immutable skill version.

  • Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.

  • Deletes an existing conversation.

  • Deletes an existing model response.

  • Deletes a skill. This action cannot be undone.

  • Deletes a skill version. This action cannot be undone.

  • Deletes a vector store. This action cannot be undone.

  • Downloads a file from a container.

  • Downloads a skill as a ZIP file using its ID.

  • Downloads a skill version as a ZIP file.

  • Creates an edited or extended image given one or more source images and a prompt.

  • Generates a chat completion.

  • Qualifies whether the provided image or text(s) contains violent, hateful, illicit or adult content.

  • Generates a response.

  • Transcribes an audio to text.

  • Translates an audio to English.

  • Creates an embedding vector representing the input text.

  • Generates images using GPT Image.

  • Generates an audio file based on text input and settings.

  • Retrieves details of the specified batch.

  • Retrieves an existing model response.

  • Returns information about a specific skill by its ID.

  • Returns information about a specific skill version.

  • Performs an arbitrary authorized API call.

  • Generates text responses from prompts without requiring an account or connection.

  • Identifies information in a prompt's text and returns it as structured data.

  • Updates the default version pointer for a skill.

  • Uploads a file to be used across the OpenAI platform.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Integrate OpenAI (ChatGPT, Sora, DALL-E, Whisper) as a trigger with VTEX as an action through Make's automation platform. When events occur in your OpenAI (ChatGPT, Sora, DALL-E, Whisper) store—such as new products being added, orders being placed, or customer inquiries being received—these triggers automatically initiate actions in VTEX. You can automatically generate product descriptions with ChatGPT when new items are added to OpenAI (ChatGPT, Sora, DALL-E, Whisper), create product images with DALL-E for newly cataloged merchandise, or process customer audio messages through Whisper when support requests arrive in your OpenAI (ChatGPT, Sora, DALL-E, Whisper) system. This trigger-action workflow enables your OpenAI (ChatGPT, Sora, DALL-E, Whisper) store events to activate VTEX's AI capabilities, transforming how you automate content generation, visual creation, and communication processing directly from your e-commerce operations.

Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a skill
Creates a new skill.
Action
Create a skill version
Creates a new immutable skill version.
Action
Create a vector store or add files
Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.
Action
Delete a conversation
Deletes an existing conversation.
Action
Delete a response
Deletes an existing model response.
Action
Delete a skill
Deletes a skill. This action cannot be undone.
Action
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How to set up VTEX and OpenAI (ChatGPT, Whisper) in 5 easy steps

Date

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Duration

Step 1

Select VTEX as your starting point

Begin by choosing VTEX from Make's app library to connect your e-commerce store. This will allow you to automate tasks like monitoring orders, managing inventory, and handling customer information automatically.

Date

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Duration

Step 2

Choose what you want to automate

Pick a specific action from VTEX, such as watching for new orders or retrieving order details. This tells Make exactly what information from your store you want to work with in your automation.

Date

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Duration

Step 3

Add OpenAI GPT-3 to process your data

Connect OpenAI GPT-3 as the next step in your workflow to add AI-powered text capabilities. This tool can automatically generate customer emails, create product descriptions, or analyze information from your store orders.

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Duration

Step 4

Link your store data to the AI

Connect the information from your VTEX store to OpenAI by mapping details like order numbers, customer names, and products. This ensures the AI receives the right data to create accurate and relevant responses for your business.

Date

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Duration

Step 5

Test and activate your automation

Run a test to verify everything works correctly before turning on your automation. Once activated, you can monitor your workflow in real-time through Make's dashboard to ensure your apps are working together smoothly.

Transform your VTEX store with AI-powered automation using OpenAI

Discover how integrating VTEX and OpenAI opens up powerful automation for product content, customer support, inventory analysis, image creation, and multilingual expansion to scale your business.

Date

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Duration

AI-powered product descriptions

Automatically generate compelling product descriptions and content for your VTEX catalog using ChatGPT, saving hours of manual copywriting work.

Date

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Duration

Intelligent customer support automation

Improve VTEX customer interactions by routing inquiries to OpenAI for instant, contextual responses that increase satisfaction and reduce support workload.

Date

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Duration

Smart inventory insights

Analyze VTEX sales data with GPT-4 to generate actionable recommendations for inventory optimization, pricing strategies, and demand forecasting.

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Duration

Automated image generation for products

Create unique product images and marketing visuals using DALL-E based on VTEX catalog data, eliminating the need for expensive photoshoots.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

By connecting VTEX with OpenAI through Make, you can automate intelligent customer interactions, generate product descriptions at scale, create personalized marketing content, and implement AI-powered customer support. For example, you can automatically generate SEO-optimized product descriptions using GPT-4, create dynamic email campaigns based on customer behavior, or use ChatGPT to answer customer inquiries instantly. This integration eliminates manual work and improves your store's efficiency while providing superior customer experiences.

No coding skills are required. Make provides a visual, drag-and-drop interface that allows you to connect VTEX and OpenAI with pre-built modules. You simply select the triggers and actions you want, configure the settings through user-friendly forms, and Make handles all the technical complexity behind the scenes. You can create sophisticated automations like generating AI product content when new items are added to VTEX, all without writing a single line of code.

There are numerous powerful scenarios you can build: automatically generate compelling product descriptions and titles when new products are added to your VTEX catalog; create personalized email content based on customer purchase history; use AI to analyze customer reviews and generate insights; automate customer service by routing questions through ChatGPT before human intervention; generate product images with DALL-E based on descriptions; or create multilingual content for international markets. Make allows you to chain these actions together and connect with hundreds of other apps for even more sophisticated workflows.

Make provides enterprise-grade security with encrypted connections, OAuth authentication, and secure API key management for both VTEX and OpenAI. Your data is transmitted securely, and Make complies with major data protection regulations including GDPR. The platform offers built-in error handling, automatic retries, and detailed execution logs so you can monitor every automation. Additionally, Make provides 99.9% uptime SLA for premium plans, ensuring your critical e-commerce automations run reliably 24/7. You can start with a free account to test the integration risk-free before committing to a paid plan.