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Zendesk Guide
Slack

Connect Zendesk Guide and Slack

Explore ready-made Zendesk Guide and Slack templates and start automating in minutes.

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Create a custom workflow

Integrate Zendesk Guide with Slack and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Zendesk Guide
Trigger: Watch articles
Slack
Action: Select an action
1. Select a trigger

  • Triggers when an article is created or updated.

2. Select an action

  • Adds a reaction to a message.

  • Adds a star to a channel.

  • Archives a channel.

  • Creates a channel.

  • Creates a reminder.

  • Deletes a file.

  • Removes a message.

  • Edits a message.

  • Returns details about a channel.

  • Returns details about a file.

  • Returns a message with a given ID from a specified private channel.

  • Returns a message with a given ID from a specified public channel.

  • Returns details about a member of a workspace.

  • Invites 1-30 users to a public or private channel.

  • Joins to an existing channel.

  • Removes a user from a channel.

  • Leaves a channel.

  • Performs an arbitrary authorized API call.

  • Pins a message to a channel.

  • Removes a reaction from a message.

  • Removes a star from a channel.

  • Removes a saved item.

  • Adds an Item to saved items.

  • Schedules a message to be sent to a channel.

  • Sends a file message.

  • Sends a message.

  • Update a user's current status.

  • Changes the purpose of a channel.

  • Changes the topic of a channel.

  • Unarchives a channel.

  • Unpins a message from a channel.

  • Creates or uploads a file.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Zendesk Guide and Slack.

Add a Reaction
Adds a reaction to a message.
Action
Add a Star
Adds a star to a channel.
Action
Archive a Channel
Archives a channel.
Action
Archive article
Archives a given article.
Action
Create a Channel
Creates a channel.
Action
Create a Reminder
Creates a reminder.
Action
Create an Article
Creates a new article.
Action
Create article attachment
Creates a new article attachment.
Action
Delete a File
Deletes a file.
Action
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Popular Zendesk Guide and Slack workflows

Connect Zendesk Guide and Slack with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

App Families

Send Slack messages from new Zendesk Guide articles

Use this template to automatically send a Slack message when a new Zendesk Guide article is created. The template is scheduled to run every 3 hours. You can change it after clicking on the clock icon on the first module.

Send Slack messages from new Zendesk Guide articles
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.