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Zendesk
Calendly

Connect Zendesk and Calendly integrations

Popular Zendesk and Calendly integrations streamline client interactions. Enhance support and scheduling efficiency seamlessly!

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Create a custom workflow

Effortlessly boost productivity by automating key tasks with Make, where Zendesk triggers create instant Calendly appointments, ensuring a cohesive and efficient workflow.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Zendesk
Trigger: Watch Article Comments
Calendly
Action: Select an action
1. Select a trigger

  • Checks whether new comments were added to an article.

  • Checks whether new articles were created.

  • Watches specific events configured by the user through Zendesk triggers or automations.

  • Checks whether new comments were added to a forum post.

  • Checks whether new forum posts were created.

  • Checks whether new groups were created.

  • Checks whether new organizations were created.

  • Checks whether there are new audits (activity) on a ticket.

  • Triggers when a new ticket's comment is created.

  • Checks whether new tickets were created.

  • Checks whether new tickets were created in a view.

  • Checks whether new users were created.

  • Checks whether new views were created.

2. Select an action

  • Cancels an event.

  • Creates a new single-use scheduling link.

  • Creates a new booking for an event invitee. Requires a Calendly paid plan.

  • Creates a new event type.

  • Creates a new invitee no show.

  • Deletes an invitee no show. This action cannot be undone.

  • Returns information of user availability schedule.

  • Returns information about a specific event.

  • Returns information about a specific invitee.

  • Returns information about a specific event type.

  • Returns information about a specific invitee no show.

  • Returns information about a user's organization membership.

  • Invites a user to an organization.

  • Sends a custom API call to Calendly. You can use this to call endpoints that aren’t covered by existing modules.

  • Updates an event type.

  • Updates an event type availability schedule.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Unlock the power of seamless automation with Make by connecting Calendly as a trigger and Zendesk as an action. Automate key tasks, such as syncing customer inquiries from Calendly to automatically create appointments in Zendesk, to boost productivity and ensure a cohesive workflow. Try Make today and experience the transformative benefits of integrating Calendly and Zendesk.

Add, Replace or Remove Tags
Adds tags or replaces existing tags of a ticket, user or organization.
Action
Cancel an event
Cancels an event.
Action
Create a Group
Creates a group.
Action
Create a Request
Creates a request.
Action
Create a Side Conversation
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Action
Create a single-use scheduling link
Creates a new single-use scheduling link.
Action
Create a Ticket
Creates a ticket.
Action
Create a Ticket Comment
Creates a ticket comment.
Action
Create an event invitee
Creates a new booking for an event invitee. Requires a Calendly paid plan.
Action
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How to set up Zendesk and Calendly in 5 easy steps

Date

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Duration

Step 1

Log Into Zendesk

Start by signing in to your Zendesk account.

Date

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Duration

Step 2

Create OAuth Client

In the Zendesk API settings, create a new OAuth Client and save the details for later.

Date

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Duration

Step 3

Connect Zendesk on Make

In your Make account, add a Zendesk module and start the connection process.

Date

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Duration

Step 4

Enter Zendesk Details

Input your Zendesk domain and the saved OAuth details in Make to complete the connection.

Date

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Duration

Step 5

Connect Calendly on Make

Add a Calendly module in Make, name your connection, and authorize access via the Calendly website.

Maximize Efficiency by Integrating Zendesk and Calendly

Integrate Zendesk and Calendly to automate ticket creation, seamless ticket closure, real-time notifications, and improved client management, enhancing overall efficiency and communication.

Date

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Duration

Automatic Ticket Creation

Automatically create tickets in Zendesk for every new Calendly event, ensuring no client interaction is missed.

Date

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Duration

Seamless Ticket Closure

Automatically close Zendesk tickets if a Calendly event is canceled, keeping your support system up-to-date.

Date

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Duration

Improved Communication

Receive real-time notifications in Microsoft Teams when tickets are created or closed, enhancing team communication.

Date

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Duration

Efficiency in Scheduling

Eliminate the manual process of ticket creation and management by automating workflows between Calendly and Zendesk.

Popular Zendesk and Calendly workflows

Connect Zendesk and Calendly with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

App Families

Create or close a ticket in Zendesk from a new event in Calendly

Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel. You need to have a Calendly premium account to create this integration.

Create or close a ticket in Zendesk from a new event in Calendly
Use template
App Families

Create a ticket in Zendesk from a new event in Calendly

Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. You need to have a Calendly premium account to create this integration.

Create a ticket in Zendesk from a new event in Calendly
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating Zendesk with Calendly through Make allows you to streamline customer support and appointment scheduling processes. Support agents can automatically create and update tickets in Zendesk when a customer books a meeting via Calendly, saving time and reducing manual data entry errors.

By integrating Zendesk and Calendly, customers experience faster response times and smoother communication. For instance, a customer booking a meeting through Calendly can automatically receive follow-up emails and support ticket updates from Zendesk, keeping them informed and engaged.

One potential challenge might be managing the initial setup, particularly if you are new to Make or lack technical expertise. However, Make offers user-friendly interfaces and robust support resources, including documentation and customer support, making it easier to set up and manage integrations.

Integrating Zendesk with Calendly via Make enables advanced automation scenarios. For instance, you can set up workflows where booking a meeting in Calendly triggers the creation of a support ticket in Zendesk, updates relevant customer records, and sends automated confirmation emails, all without manual intervention.