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Zoho Desk
Airtable

Connect Zoho Desk and Airtable

Explore ready-made Zoho Desk and Airtable templates and start automating in minutes.

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Create a custom workflow

Integrate Zoho Desk with Airtable and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Airtable
Trigger: Watch new comments
Zoho Desk
Action: Select an action
1. Select a trigger

  • Triggers when a new comment is added to a record.

  • Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

  • Triggers when a new response is submitted.

2. Select an action

  • Adds a comment to an object based on id for a particular module (tasks, tickets).

  • Closes one or more tickets by specifying the ticket ID(s) in a list.

  • Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

  • Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

  • Sets or unsets contacts/tickets as spam by specifying their ids into a list.

  • Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).

  • Performs an arbitrary authorized API call.

  • Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Zoho Desk and Airtable.

Add a Comment
Adds a comment to an object based on id for a particular module (tasks, tickets).
Action
Bulk create records (advanced)
Сreates multiple records.
Search
Bulk delete records (advanced)
Deletes multiple records.
Action
Bulk update records (advanced)
Updates multiple existing records.
Search
Bulk upsert records (advanced)
Upserts multiple records.
Search
Close Tickets
Closes one or more tickets by specifying the ticket ID(s) in a list.
Action
Create a base
Creates a new base.
Action
Create a comment
Creates a new comment.
Action
Create a field
Creates a new field in an existing table.
Action
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Popular Zoho Desk and Airtable workflows

Connect Zoho Desk and Airtable with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

App Families

Create recurring Zoho Desk tickets from Airtable

Use this template to automatically create recurring Zoho Desk tickets from Airtable. It can create tickets that are supposed to be created every day, week, or month. The template works with the following Airtable base. For the weekly tickets, enter the name of the day (i.e. Monday, or Wednesday) the ticket should be created on to the 'Day' field. For the monthly ticket, enter the day of the month without the leading zero (i.e. 3, or 16). You can get Department, Contact (i.e. Customer), and Agent (i.e. Assignee) ID in your Zoho Desk account after clicking on the particular Department, Customer, and Agent in the respective menu (Customers menu is visible at the top of your Zoho Desk page, for Department and Agent menu you have to click on the cogwheel in the upper-right corner of the page). The ID is a 17-digit number at the end of the URL.

Create recurring Zoho Desk tickets from Airtable
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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.