Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Brevo
Trigger: New Event
Zoho Desk
Action: Select an action
1. Select a trigger
  • Triggers when a new email event occurs.

  • Triggers when a new contact is created.

  • Triggers when a new email campaign is created.

  • Triggers when a new folder is created.

  • Triggers when a new list is created.

2. Select an action
  • Adds a comment to an object based on id for a particular module (tasks, tickets).

  • Closes one or more tickets by specifying the ticket ID(s) in a list.

  • Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

  • Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

  • Sets or unsets contacts/tickets as spam by specifying their ids into a list.

  • Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).

  • Performs an arbitrary authorized API call.

  • Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).

Select a trigger and an action

Create workflow (opens in a new tab)