Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Slack
Trigger: Watch Direct Messages
Zoho TeamInbox
Action: Select an action
1. Select a trigger
  • Triggers when a new message is added to a direct message channel.

  • Triggers when a new file is added.

  • Triggers when a new interactive event has arrived.

  • Triggers when a new message is added to a multiparty direct message channel.

  • Triggers when a new message or another event is created.

  • Triggers when a new message is added to a private channel.

  • Triggers when a new message is added to a public channel.

  • Triggers when a new message is scheduled.

  • Triggers when a new user is added or an existing user has changed. Only emit the latest change since the last scenario run.

2. Select an action
  • Move a conversation or email thread into the archive folder for record-keeping.

  • Assign ownership of a conversation or email thread to a specific team member.

  • Creates a new contact under team.

  • Move a conversation or email thread to the trash, marking it for deletion.

  • Follows a thread.

  • Performs an arbitrary authorized API call.

  • Compose and send a new email

Select a trigger and an action

Create workflow (opens in a new tab)