Introducing Make AI Agents: The next step in automation

Ever wished complex decisions could be automated without writing extensive rule sets? That requests could be processed, verified, and assigned without manual intervention? Or that your workflows could make real-time decisions without waiting for manual approvals?

I’m delighted to announce the beta launch of Make AI Agents – a new way to build automation which makes this possible. We’ll be switching it on for all Make users over the next few days.

Make AI Agents bring AI decision-making right into your Make scenarios. That means you can enjoy all the agility of Make – now with AI agents that unlock powerful new possibilities for your workflows.

With this announcement, Make is moving into the agentic automation era. Now, you can connect 2,000+ apps into agentic automation workflows in Make’s powerful and playful visual builder. And as the beta progresses, you can also help us to make it even better suited to your needs. 

Why are we so excited about this?

At Make, we’re already seeing AI agents transform the way businesses handle key challenges and everyday tasks. Agentic automation is a next-generation automation approach where applications, including AI-driven agents, autonomously perform non-deterministic tasks, adapting in real time to changing conditions.

For us, this is a hugely important development as it allows us to put more power into the hands of our customers, and we can’t wait to see the innovations it will unlock for them. And this is just the beginning: enabling further innovation through AI will continue to be key to our product roadmap this year. 

What do Make AI Agents do?

Put simply, Make AI Agents enable smarter automation that thinks and acts in the moment. As a solution, Make AI Agents enable new types of automation with dynamic, intelligent workflows – improving your processes and boosting efficiency across your business. 

Some key benefits:

• Smarter automation, less maintenance 

Make AI Agents understand goals in natural language and adjust workflows dynamically instead of relying on fixed rules.

• Adaptive and scalable decision-making 

Combined with the power of Make apps, Make AI Agents can access the right tools, make the right decisions, and perform the right actions.

• Seamless integration across workflows  

With 2,000+ app integrations and 30,000+ actions, Make AI Agents work with your existing systems effortlessly. 

What sets Make AI Agents apart?

AI agents enable a new approach to automation. Make is the perfect environment to experiment with adding AI Agents to your existing workflows. Customers who enjoy the visual agility of Make can now reap the benefits of the added power of AI agents. 

Some unique features:

• Centralized, global management 

Unlike other AI tools, Make AI Agents are reusable across multiple workflows, reducing redundancy and improving oversight.

• Customizable for any use case 

Each agent comes with a global system prompt for consistency but allows for scenario-specific customization, ensuring flexibility without complexity. 

• Real-time decision-making 

Make AI Agents let you choose the LLM to fit your needs, including OpenAI-compatible models. This supports real-time decision-making by adapting responses based on the selected model. Save this starter guide to build your own AI agents.

Get involved

Want to take the next step in automation and enjoy the benefits of Make AI Agents? Get started with the beta today.