Access & Asset Manager
Prague, Czechia
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
Why do we love building Make (and why you might, too)?
We are developers and we take it for granted that we can solve pretty much anything by writing software. But what if someone is not a developer or doesn't have access to one? Chances are that they will end up doing the same boring tasks over and over, copy-pasting data from one place to another, wasting time on low-value work instead of doing something way more impactful.
With Make, we give anyone the opportunity to build powerful automations in a way that almost feels like a game. We give anyone a chance to experience the joy of building something that just works. We turn regular people into makers.
What you’ll do
- Manage portfolio of tools and applications within Product & Engineering and associated projects
- Identify opportunities for application optimization, redesign and process improvement
- Provide application administrative support across applications as needed
- Manage access to the tools and applications and be responsible for its compliance with the security standards and policies
- Troubleshoot and resolve any problems with the tools and applications
- Report on progress of operational issues to senior management, end users and other stakeholders
- Create and oversee protocols and procedures for the use of any software application within P&E portfolio
- Plan out which software applications are needed for smooth business operations and supervise the usage and daily maintenance of those applications and tools
- Oversee spendings and prepare budget forecasts for the portfolio of the tools and applications in P&E organization
- Maintain up-to-date-knowledge of the latest software developments
- Partner with different external and internal stakeholders (such as vendors, IT procurement, internal IT, Product & Engineering, etc.) and be the point of contact for the given portfolio of applications and tools
- Have fun at work :)
What we expect from you
In order to thrive in the Application Manager role, you need to demonstrate the following competencies and experience:
- Degree in Business Administration or a technical field (e.g. Programming, Computer Science, Engineering, etc.)
- Familiarity with project management principles
- Technical knowledge of different Engineering tooling and applications (experience with administration of Atlassian products with focus on Jira is nice to have)
- Understanding of Azure Active Directory and management of user groups and permissions in AAD
- Experience with application implementations, enhancements, and integrations
- Ability to operate autonomously, taking ownership of assigned systems with minimal direct oversight
- Capability to proactively assess and minimize project risks to anticipate and remove roadblocks
- Competence to clearly and accurately communicate project status, issues, dependencies & risks to the leadership team and others
- Understanding of basic financial terminology, policies and processes
- Strong organizational and customer service skills
- Great analytical and problem-solving skills
- Strong command of English – verbal & written (we’re an international team)
What we offer
- 📈 RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team with 42 nationalities creating the future of automation
- 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 learning days per year
- 🍎 Notebook/Macbook and 34’’ curved monitor
- 🏝 25 days of vacation, 4 sick days, Company day off 31.12.
- 🫶 10 care days to care for your loved ones
- 👨👩👧👦 Extra parental vacation (3-6 months)
- 👶 RSUs grant for a newborn child
- ☂️ Life insurance
- 🏋️ Benefit Plus Cafeteria (incl. MultiSport Card)
- 💰 Remote working allowance
- 🍍 Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
- 🥗 Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion
- 🏡 Flexible working hours + home office
- 🐕 Company therapy pets in Prague's office (dog-friendly office)
- 🖨 Company 3D printer
- 🥳 Team buildings, parties, and company events multiple times a year
What we stand for:
🤝 We roll together - We embrace different ideas to grow together and create powerful solutions.
🚀 Customer impact first - We empower our customers to succeed, aiming for sustainable impact.
⚽ Game on! - We're explorers at heart: play is our fuel and creativity has no limits.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.