Make Waves '26 tickets are live. Join us in Prague, Oct 19–20, for two days of AI, automation, and what's next. Save with early-bird pricing!

Connect Delighted integrations

Consolidate customer experience metrics by automating Delighted on Make to capture actionable insights in real time. Connecting your survey programs to our workflow automation tool lets you instantly distribute NPS questionnaires, tag incoming responses, and route issues to support. Sign up for free today to build your first automated feedback pipeline.

No credit card required
No time limit on Free plan

Build your Delighted integrations.

Unlocking the full potential of your customer feedback strategy requires connecting your valuable survey data across your entire tech stack, and Make is the ultimate solution to achieve this level of efficiency. By utilizing Make to connect Delighted with your daily business tools, you can build powerful automated workflows that trigger instant, hands-free actions the moment a customer submits a survey. Whether you want to automatically sync Delighted Net Promoter Scores (NPS) directly to your CRM, send immediate notifications to your support team for negative reviews, or instantly add satisfied promoters to your email marketing campaigns, this visual automation builder makes the process incredibly simple. Eliminating manual data entry through smart integration not only saves valuable time but also ensures your business can react to customer insights in real-time. Instead of dealing with complex API coding and developer resource constraints, Make offers an intuitive, drag-and-drop interface to design custom scenarios tailored to your unique operational needs. Maximize the value of your user experience feedback and scale your business operations today by visiting Make to integrate Delighted with all your favorite applications.

Delighted
Delete a Person

Deletes a specified person by email, ID, or phone number.

Action
Delighted
Get a Person

Returns information about a person by email or phone number.

Action
Delighted
List People

Returns a list of people.

Search
Delighted
Make an API Call

Performs an arbitrary authorized API call.

Action
Delighted
Send to People

Creates or updates a person and schedules a survey email.

Action
Delighted
Watch Survey Responses

Watches for survey responses.

Trigger, Instant, Acid

Connect any app with Delighted

Popular Delighted workflows.

Connect Delighted to your favorite tools using Make. Automate feedback tracking, sync customer data, and simplify your daily workflows.

Turn customer feedback into action with Delighted automation

By connecting Delighted with Make, you can automate feedback workflows. Send responses directly to Google Sheets, trigger surveys from Pipedrive, and generate Freshdesk tickets without manual work.

Turn customer feedback into support tickets instantly

Automatically create Freshdesk tickets from new Delighted responses so your team can address and resolve customer issues right away.

Keep all customer feedback organized in one place

Send new survey responses directly to Google Sheets or Airtable to build a centralized, real-time database of customer opinions.

Trigger surveys automatically at key milestones

Send Delighted surveys to customers the moment their deal status updates in Pipedrive to gather feedback at the perfect time.

Simplify bulk survey campaigns

Launch surveys automatically to a list of recipients by simply adding their details to a Google Sheets spreadsheet.

FAQ

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

How it works

Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.

Trusted by 350,000+ customers

"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."

Head of Operations at Teleclinic portrait

Philipp Weidenbach

Head of Operations at Teleclinic

"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."

COO at Shop Accelerator Martech portrait

Cayden Phipps

COO at Shop Accelerator Martech

"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."

Product Owner at Smaily portrait

Erkki Markus

Product Owner at Smaily

"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."

CTO & Co-founder at FINN portrait

Andreas Stryz

CTO & Co-founder at FINN

"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."

Owner of Media Production portrait

Kimberly D

Owner of Media Production