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Connect Freshdesk integrations

Connect Freshdesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Freshdesk
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Build your Freshdesk integrations.

Create custom Freshdesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Freshdesk
Create a Company

Creates a new company.

Action
Freshdesk
Create a Contact

Creates a new contact.

Action
Freshdesk
Create a Forum

Creates a new forum.

Action
Freshdesk
Create a Forum Category

Creates a new forum category.

Action
Freshdesk
Create a Forum Topic

Creates a new forum topic.

Action
Freshdesk
Create a Note

Create a new note to a specified ticket.

Action
Freshdesk
Create a Reply

Creates a new reply to a specified ticket.

Action
Freshdesk
Create a Ticket

Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).

Action
Freshdesk
Create an Outbound Email

Creates a new outbound email.

Action

Popular Freshdesk workflows.

Looking to get more out of Freshdesk? With Make you can visually integrate Freshdesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Airtable
BambooHR
Freshdesk
Automatically start the onboarding process once a field is ticked in Airtable

This template is the third part of this template and uses the same Airtable Base. This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.

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