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Connect Gorgias integrations

Tackle e-commerce customer support tickets in real time by automating Gorgias to consolidate chat, email, and social inquiries. Linking your helpdesk to our workflow automation tool lets you instantly update buyer profiles, trigger order refunds, and sync messaging logs with your CRM. Sign up today to configure your first automated helpdesk workflow.

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Build your Gorgias integrations.

Maximize your support efficiency with Make by creating powerful Gorgias integrations. Automate customer service workflows and sync data with other apps instantly. Start using Make to integrate Gorgias now!

Gorgias
Add a tag to a ticket

Adds a new tag to the ticket.

Action
Gorgias
Close a ticket

Closes an existing ticket.

Action
Gorgias
Create a customer

Creates a new customer.

Action
Gorgias
Create a ticket

Creates a new ticket.

Action
Gorgias
Create a ticket message

Creates a new ticket message.

Action
Gorgias
Get a customer

Returns information about a specific customer by their customer ID.

Action
Gorgias
Get a ticket

Returns information about a specific ticket by its ticket ID.

Action
Gorgias
Make an API call

Sends a custom API call to Gorgias. You can use this to call endpoints that aren’t covered by existing modules.

Action
Gorgias
Search customers

Returns a list of customers filtered by name, email, external ID or channel type.

Search

Connect any app with Gorgias

Popular Gorgias workflows.

Automate your Gorgias helpdesk with Make. Sync customer data, track tickets, and simplify your support workflows.

Supercharge Customer Support: Automate Gorgias with Make

Connect Gorgias with Make to automate customer support workflows. Easily sync data, trigger instant team alerts, and route tickets to save time and eliminate manual data entry.

Centralize messages from any channel

Automatically route customer messages from custom web forms, social media, or other apps directly into Gorgias.

Get instant team notifications

Ping your team on Slack or Microsoft Teams the moment an urgent support ticket is created in Gorgias.

Eliminate manual data entry

Keep customer profiles and order histories perfectly synced between Gorgias and your CRM or e-commerce platform.

Automate post-support follow-ups

Trigger review requests or satisfaction surveys in other apps the moment a ticket is marked as resolved in Gorgias.

FAQ

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

How it works

Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.

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