Make Waves '26 - Step into AI's glass box. Register now - Prague, 19-20 Oct

Connect Help Scout integrations

Expedite customer service by automating Help Scout on Make to manage shared inboxes, conversations, and team collaboration. Linking this platform with our workflow automation tool lets you instantly trigger notifications, sync contact profiles, and update satisfaction ratings. Register your free account today to start connecting your support channels.

No credit card required
No time limit on Free plan

Build your Help Scout integrations.

Boost your customer support efficiency by using Make to automate your workflows. Easily connect Help Scout with your tech stack to sync data and simplify tasks. Try Make today to integrate Help Scout.

Help Scout
Create a Chat Handle

Creates a new chat handle for an existing customer.

Action
Help Scout
Create a Conversation

Creates a conversation in a mailbox with at least one thread.

Action
Help Scout
Create a Customer

Creates a new customer.

Action
Help Scout
Create a Phone

Creates a new phone number for an existing customer.

Action
Help Scout
Create a Social Profile

Creates a new social profile for an existing customer.

Action
Help Scout
Create a Thread

Creates a new thread of chat, customer, note, phone, and reply.

Action
Help Scout
Create a Website

Creates a new website for an existing customer.

Action
Help Scout
Create an Email

Creates a new email for an existing customer

Action
Help Scout
Create/Update an Address

Creates or updates an address for an existing customer.

Action

Connect any app with Help Scout

Popular Help Scout workflows.

Connect Help Scout with your favorite apps. Automate customer support workflows, sync data, and save time using Make.

Integrate Help Scout with Make to automate your customer support

Connect Help Scout to your favorite tools using Make. Automatically create customer profiles, send Slack alerts for new tickets, and sync tasks to ClickUp or Trello to eliminate manual work and save time.

Centralize support inquiries

Automatically convert incoming emails and form submissions directly into Help Scout conversations so your team never misses a message.

Bridge support and task management

Instantly turn Help Scout conversations into actionable tasks on ClickUp or Trello to keep your product and support teams aligned.

Instant team notifications

Send real-time alerts to Slack whenever a new conversation is started, ensuring your team can respond to urgent issues immediately.

Automate customer profile creation

Save time by letting Make automatically build new customer records in Help Scout whenever a new contact reaches out.

FAQ

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

How it works

Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.

Trusted by 350,000+ customers

"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."

Head of Operations at Teleclinic portrait

Philipp Weidenbach

Head of Operations at Teleclinic

"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."

COO at Shop Accelerator Martech portrait

Cayden Phipps

COO at Shop Accelerator Martech

"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."

Product Owner at Smaily portrait

Erkki Markus

Product Owner at Smaily

"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."

CTO & Co-founder at FINN portrait

Andreas Stryz

CTO & Co-founder at FINN

"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."

Owner of Media Production portrait

Kimberly D

Owner of Media Production