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Help Scout
Quickbase

Connect Help Scout and Quickbase integrations

Explore ready-made Help Scout and Quickbase templates and start automating in minutes.

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Create a custom workflow

Integrate Help Scout with Quickbase and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Help Scout
Trigger: Watch Conversations
Quickbase
Action: Select an action
1. Select a trigger

  • Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

  • Triggers when a customer is created.

  • Triggers when a satisfaction rating is received.

2. Select an action

  • Creates a field within a table, including the custom permissions of that field.

  • Creates a table in an application.

  • Creates an application in an account.

  • Deletes a specific table in an application, including all of the data within it.

  • Deletes an entire application, including all of the tables and data.

  • Deletes one or many fields in a table, based on field ID(s).

  • Gets the properties of an individual field, based on field ID.

  • Gets the properties of an individual table that is part of an application.

  • Returns the main properties of an application.

  • Performs an arbitrary authorized API call.

  • Updates the properties of a field, including the custom permissions.

  • Updates the main properties of a specific table.

  • Updates specific application.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Help Scout and Quickbase.

Create a Chat Handle
Creates a new chat handle for an existing customer.
Action
Create a Conversation
Creates a conversation in a mailbox with at least one thread.
Action
Create a Customer
Creates a new customer.
Action
Create a Field
Creates a field within a table, including the custom permissions of that field.
Action
Create a Phone
Creates a new phone number for an existing customer.
Action
Create a Social Profile
Creates a new social profile for an existing customer.
Action
Create a Table
Creates a table in an application.
Action
Create a Thread
Creates a new thread of chat, customer, note, phone, and reply.
Action
Create a Website
Creates a new website for an existing customer.
Action
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FAQs

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Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.