Connect Help Scout and Survey123 integrations
Connect Help Scout and Survey123 with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Help Scout and Survey123 to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
Triggers when a customer is created.
Triggers when a satisfaction rating is received.
Create report from custom template.
Trusted by thousands of fast-scaling organizations around the globe
Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.
Build your Help Scout and Survey123 integrations.
Create custom Help Scout and Survey123 workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new chat handle for an existing customer.
Creates a conversation in a mailbox with at least one thread.
Creates a new customer.
Creates a new phone number for an existing customer.
Creates a new social profile for an existing customer.
Creates a new thread of chat, customer, note, phone, and reply.
Creates a new website for an existing customer.
Creates a new email for an existing customer
Create report from custom template.
Popular Help Scout and Survey123 workflows.
Looking to get more out of Help Scout and Survey123? With Make you can visually integrate Help Scout and Survey123 into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Listen for new Survey123 submissions and upload files to Microsoft SharePoint
Automatically upload files to Microsoft SharePoint when new Survey123 submissions are received. Generate feature reports and streamline your data management process.
TRY IT ->Listen for new Survey123 submissions and add rows to Google Sheets while sending messages to Slack
Automatically update Google Sheets and notify Slack with new Survey123 submissions. Streamline data management and team communication effortlessly with this integration.
TRY IT ->Create a new SharePoint item for every new Survey123 submission
Streamline your data collection process by automatically transferring new survey submissions from Survey123 to Microsoft SharePoint. With this template, every time a new response is submitted in Survey123, Make will create a corresponding item in your SharePoint list, ensuring that all your data is organized and easily accessible. This integration enhances your workflow efficiency and helps you manage survey data effectively.
TRY IT ->Send a new email from a new response in Survey123
Every time a new survey response is created in Survey123, an email containing the survey responses will be sent out. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem You can use your own survey with different questions but you will need to update the mappings - especially in the email body.
TRY IT ->Create Help Scout conversations from new Canny posts
Use this template to automatically create a Help Scout conversation when a new Canny post is created on a certain board (or all boards).
TRY IT ->Create a feature report and send it to email when a survey is submitted
An individual survey response can be presented in a feature report using a customized report template. Feature report templates are managed on the Survey123 website. This scenario creates a feature report for a survey submitted in Survey123 and sent the feature report DOCX file to an email.
TRY IT ->Create a new row in a Microsoft 365 Excel workbook from a new survey response in Survey123
Every time a new response is submitted in Survey123, a new row will be instantly created in a Microsoft 365 Excel worksheet. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem Our target worksheet had these columns: 1) Date time 2) Full name 3) Email 4) Phone number 5) Describe your problem You can use your own survey/spreadsheet with different questions but you will need to update the mappings in the Excel module.
TRY IT ->Add new incoming survey from Survey123 to a Google Sheets spreadsheet as a new row
Every time you receive a new survey, Make will automatically add selected data from the survey123 to a new row in a Google Sheets spreadsheet. This template is expecting these columns in your target Google Sheet: 1) ID 2) Object ID 3) Name 4) Phone number 5) Email address It's OK if your spreadsheet does not have exactly matching columns. You will just map your survey response items to your columns.
TRY IT ->Send a message on Slack from a new response in Survey123
Every time a new survey response is created in Survey123, a message containing the survey responses will be sent on Slack. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem You can use your own survey with different questions but you will need to update the mappings - especially in the Slack message body.
TRY IT ->
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 200,000+ customers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."
"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."
