Connect Slack and Freshdesk integrations
Connect Slack and Freshdesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Slack and Freshdesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a new message or other events are created.
Triggers when a new message is added to a direct message channel.
Triggers when a new file is added.
Triggers when a new message is added to a multiparty direct message channel.
Triggers when a new message is added to a private channel.
Triggers when a new message is added to a public channel.
Triggers when a new user is added or an existing user has changed. Only emit the latest change since the last scenario run.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new outbound email.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Deletes a company.
Deletes a contact.
Deletes a ticket.
Gets a specified company.
Gets a specified contact.
Gets a specified agent.
Gets a specified ticket.
Performs an arbitrary authorized API call.
Updates an existing company.
Updates an existing contact.
Updates an existing ticket.
Retrieves a list of all satisfaction ratings of a ticket.
Retrieve a list of all conversation in a specified ticket.
Retrieves a list of all time entries of a ticket.
Searches for companies by their name or filter parameter.
Searches for contacts by their name or filter parameter.
Searches for contacts.
Searches for tickets.
Searches for tickets by using filter or query.
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Build your Slack and Freshdesk integrations.
Create custom Slack and Freshdesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a reaction to an item.
Adds a star to a channel.
Archives a channel.
Completes a reminder.
Creates a channel.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Connect any app with Slack and Freshdesk
Popular Slack and Freshdesk workflows.
Looking to get more out of Slack and Freshdesk? With Make you can visually integrate Slack and Freshdesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create Freshdesk responses from new Slack messages
Every time a new message is posted to a Slack channel being watched, Make will automatically reply to a selected Freshdesk ticket.
TRY IT ->Summarize emails with Gmail and OpenAI then send it on Slack
Leverage OpenAI technology to simplify email content, enabling quick overviews and easy sharing with your team on Slack for better communication and improved productivity.
TRY IT ->Share data added to a Google Sheet as Slack messages
Receive instant Slack notifications for every new Google Sheets row.
TRY IT ->Send Slack messages for new Gmail emails matching specified criteria
Every time you receive a Gmail email matching specified criteria Make will automatically post it on Slack.
TRY IT ->Create a Slack message from ChatGPT completion via Custom WebHook
Automatically send a Slack message using ChatGPT completion via Custom WebHook. Streamline communication by integrating AI-generated content directly into your Slack channels.
TRY IT ->Send data to Slack using a basic feeder action
Automatically send data to Slack by triggering a message creation using HTTP module.
TRY IT ->Send Slack channel updates and notifications via HTTP requests
Automatically send Slack channel updates and notifications via HTTP requests. Trigger new events in Slack, retrieve channel details, and send data efficiently.
TRY IT ->Send new leads from Facebook Lead Ads to Slack as messages via HTTP
Automatically send new Facebook Lead Ads leads to Slack as messages using HTTP, ensuring your team stays updated and can respond promptly to potential customers.
TRY IT ->Monitor Instagram media and send updates to Slack and Google Sheets
Monitor Instagram media updates and automatically log them in Google Sheets while sending instant notifications to Slack for real-time team collaboration.
TRY IT ->
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