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Connect Zendesk and Gmail integrations

Connect Zendesk and Gmail with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk and Gmail to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Trigger
Select a trigger...
Zendesk

Checks whether new comments were added to an article.

Zendesk

Checks whether new articles were created.

Zendesk

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Checks whether new comments were added to a forum post.

Zendesk

Checks whether new forum posts were created.

Zendesk

Checks whether new groups were created.

Zendesk

Checks whether new organizations were created.

Zendesk

Checks whether there are new audits (activity) on a ticket.

Zendesk

Checks whether new tickets were created.

Zendesk

Triggers when a new ticket's comment is created.

Zendesk

Checks whether new tickets were created in a view.

Zendesk

Checks whether new users were created.

Zendesk

Checks whether new views were created.

Zendesk
Gmail
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Action
Select an action...
Gmail

Copies an email or a draft into a selected folder.

Gmail

Creates a new draft email.

Gmail

Deletes an email by moving it to trash.

Gmail

Gets a specific email info.

Gmail

Sends a custom API call to Gmail. You can use this to call endpoints that aren’t covered by existing modules.

Gmail

Marks an email or a draft as read by setting the "Read" flag.

Gmail

Marks an email or a draft as unread by setting the "Unread" flag.

Gmail

Moves the chosen email or a draft to the selected folder.

Gmail

Replies to the specified email.

Gmail

Sends a draft email.

Gmail

Sends a new email.

Gmail

Updates labels on the specified email message.

Gmail

Retrieves a list of attachments & media for the specified email.

Gmail

Searches for emails.

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Build your Zendesk and Gmail integrations.

Create custom Zendesk and Gmail workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Gmail
Copy an email

Copies an email or a draft into a selected folder.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Gmail
Create a draft email

Creates a new draft email.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action
Zendesk
Create or Update a User

Creates a user.

Action

Popular Zendesk and Gmail workflows.

Looking to get more out of Zendesk and Gmail? With Make you can visually integrate Zendesk and Gmail into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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Zendesk and Gmail Integration | Workflow Automation | Make