Shopify to WhatsApp shipping update

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Get this template

Apps used in template

Shopify

WhatsScale - Whatsapp Automation

About

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.

HOW IT WORKS:

Triggers when an order is fulfilled/shipped in Shopify
Extracts tracking info, carrier, and customer details
Sends personalized WhatsApp shipping notification via WhatsScale

BENEFITS:

Reduce "where's my order?" support tickets by 50%+
98% open rate - customers actually see the update
Build trust with proactive communication

SETUP REQUIRED:

Shopify store with fulfillment workflow
WhatsScale account with connected WhatsApp session
Customer phone numbers in Shopify orders

MESSAGE TEMPLATE: "Hi [Name], great news! 🚚 Your order #[Order Number] has been shipped! Tracking: [Tracking Number] Carrier: [Carrier Name] Track here: [Tracking URL]"

CUSTOMIZATION:

Edit message to match your brand voice
Add estimated delivery date
Include return policy or support contact

Created by WhatsScale. Contact: [email protected]

Trusted by thousands of fast-scaling organizations around the globe

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

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