Send WhatsApp message for new Google Forms responses

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Apps used in template

Google Forms

WhatsScale - Whatsapp Automation

About

Whenever someone fills out your Google Form, responding quickly can improve engagement and create a better user experience. This template automatically sends a WhatsApp message to the respondent using WhatsScale as soon as a new form response is submitted. This is perfect for event registrations, lead capture forms, appointment requests, feedback forms, or any workflow where you want to instantly acknowledge a submission. How it works: Google Forms detects a new response submission. The scenario extracts the phone number from the form response. WhatsScale sends a WhatsApp message to the respondent automatically. This can be used for confirmation messages, onboarding instructions, thank-you notes, or follow-up communication. WhatsScale’s built-in message throttling ensures that even if multiple form responses arrive at the same time, messages are spaced properly to avoid WhatsApp rate limits. Requirements: A WhatsScale account with a connected WhatsApp session and a Google Form that collects a phone number (including country code). Built by WhatsScale — [email protected]

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Add a Response in Google Sheets

Appends a new response to the bottom of the Google Sheets table.

Action

Add a Tag to a CRM Contact

Adds a tag to an existing contact in your WhatsScale CRM

Action

Check a WhatsApp Number

Check if a phone number has a WhatsApp account

Action

Create a CRM Contact

Creates a new contact in your WhatsScale CRM with phone number, name, and tags.

Action

Create a Form

Creates a new form.

Action

Delete a CRM Contact

Permanently deletes a contact from your WhatsScale CRM. This action cannot be undone.

Action

Delete a Response in Google Sheets

Deletes a specific response from the bottom of the Google Sheets table.

Action

Find a CRM Contact by Phone

Finds a contact in your WhatsScale CRM by phone number.

Action

Get Channel Info

Returns channel metadata including name, subscriber count, and verification status

Action

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