Create a new ticket in Zendesk with data from a new order in Shopify

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Apps used in template

Shopify

Zendesk

About

When a new order is created/updated and meets specified criteria, a new ticket is created in Zendesk.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Accept a Cancellation Request

Accepts a cancellation request for an assigned fulfillment order by its ID.

Action

Accept a Fulfillment Request

Accepts a fulfillment request and updates the assigned fulfillment order by its ID.

Action

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action

Adjust an Inventory Level

Adjusts the inventory level of an inventory item at a single location.

Action

Cancel a Fulfillment Order

Cancels an assigned fulfillment order by its ID.

Action

Cancel an Order

Cancels an order.

Action

Close a Fulfillment Order

Closes an assigned fulfillment order by its ID.

Action

Close an Order

Closes an order.

Action

Connect an Inventory Item

Connects an inventory item to a location.

Action

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