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Send new Freshdesk ticket by type to Databox

Send new Freshdesk ticket by type to Databox

Apps used in template

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Do you have your tickets organized by type? As soon as you add a new ticket under a specified type, Make will update that data in Databox.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Flow Control
Array aggregator

Aggregator
Freshdesk
Create a Company

Creates a new company.

Action
Freshdesk
Create a Contact

Creates a new contact.

Action
Freshdesk
Create a Forum

Creates a new forum.

Action
Freshdesk
Create a Forum Category

Creates a new forum category.

Action
Freshdesk
Create a Forum Topic

Creates a new forum topic.

Action
Freshdesk
Create a Note

Create a new note to a specified ticket.

Action
Freshdesk
Create a Reply

Creates a new reply to a specified ticket.

Action
Freshdesk
Create a Ticket

Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).

Action

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