Send new Freshdesk ticket by type to Databox
Send new Freshdesk ticket by type to Databox
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About
Do you have your tickets organized by type? As soon as you add a new ticket under a specified type, Make will update that data in Databox.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
FAQ
See Make in action
See how Make works
