Search Zendesk tickets for specific keywords and add them to Airtable
When new tickets are received in Zendesk, Make searches those tickets for pre-defined keywords and if the tickets contain them, it's added as records in Airtable which you can use for market research. Please copy and use this Airtable template for the scenario to work without further settings.
Similar templates for inspiration
Looking to get more out of your apps? With Make, you can visually integrate any app into any workflow to save time and resources - no coding required. Try any of these templates in just a few clicks.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Add, Replace or Remove Tags
Compose a string
Convert the encoding of a text
Create a Group
Create a Side Conversation
Create a Ticket
Create a Ticket Comment
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