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Zendesk
Jira Cloud Platform

Create issues on JIRA from new Zendesk tickets

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This integration watches Zendesk for new tickets, automatically retrieves it and creates issues on JIRA.

Categories
Development Tools
Project Management
Help Desks
Project Management

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Jira Cloud Platform
Add a Watcher

Adds a user as a watcher to an issue.

Action
Jira Cloud Platform
Add an Attachment

Adds a new attachment to a ticket.

Action
Jira Cloud Platform
Add an Issue Comment

Adds a comment to an issue.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Jira Cloud Platform
Assign/Unassign an Issue

Assigns an issue to a user.

Action
Jira Cloud Platform
Create Custom Fields Options

Creates options for a custom select field.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action

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