Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
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About
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).
The attachments have to be linked to the first ticket comment.
Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a user as a watcher to an issue.
Adds a new attachment to a ticket.
Adds a comment to an issue.
Adds tags or replaces existing tags of a ticket, user or organization.
Assigns an issue to a user.
Creates options for a custom select field.
Creates a component.
Creates a group.
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