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Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)

Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)

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Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).

The attachments have to be linked to the first ticket comment.

Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).

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Jira Cloud Platform
Add a Watcher

Adds a user as a watcher to an issue.

Action
Jira Cloud Platform
Add an Attachment

Adds a new attachment to a ticket.

Action
Jira Cloud Platform
Add an Issue Comment

Adds a comment to an issue.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Flow Control
Array aggregator

Aggregator
Jira Cloud Platform
Assign/Unassign an Issue

Assigns an issue to a user.

Action
Jira Cloud Platform
Create Custom Fields Options

Creates options for a custom select field.

Action
Jira Cloud Platform
Create a Component

Creates a component.

Action
Zendesk
Create a Group

Creates a group.

Action

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