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Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)

Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)



Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).

The attachments have to be linked to the first ticket comment.

Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).

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Add a Watcher

Adds a user as a watcher to an issue.

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Add an Attachment

Adds a new attachment to a ticket.

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Add an Issue Comment

Adds a comment to an issue.

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

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Assign/Unassign an Issue

Assigns an issue to a user.

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Create a Component

Creates a component.

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