Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Airtable
Trigger: Watch new comments
Landbot
Action: Select an action
1. Select a trigger
  • Triggers when a new comment is added to a record.

  • Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

  • Triggers when a new response is submitted.

2. Select an action
  • Add custom field value to the customer's profile.

  • Assign a customer to the agent.

  • Assign a customer to the bot.

  • Creates a ticket.

  • Returns channel information by ID.

  • Returns customer's details by ID

  • Returns information about the selected ticket.

  • Performs an arbitrary authorized API call.

  • Send a location to the customer.

  • Send a text to the customer.

  • Send an image to the customer.

  • Updates a custom field.

  • Updates an existing ticket.

Select a trigger and an action

Create workflow (opens in a new tab)