Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Kommo
OpenAI (ChatGPT, Whisper)

Connect Kommo and OpenAI (ChatGPT, Sora, DALL-E, Whisper) integrations

Explore ready-made Kommo and OpenAI (ChatGPT, Whisper) templates and start automating in minutes.

Get started free

Create a custom workflow

Transform your Kommo CRM events into powerful AI-driven actions with OpenAI (ChatGPT, Sora, DALL-E, Whisper) through Make. Automatically generate personalized customer responses, create stunning visual content, and transcribe calls—all triggered by your sales activities, new contacts, and lead updates to supercharge customer engagement and optimize your workflow

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Kommo
Trigger: Watch Events
OpenAI (ChatGPT, Whisper)
Action: Select an action
1. Select a trigger

  • Triggers when a new selected event is occured.

  • Triggers when a new selected event is occured.

2. Select an action

  • Analyzes images according to specified instructions.

  • Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.

  • Creates and executes a batch of API calls.

  • Creates a new skill.

  • Creates a new immutable skill version.

  • Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.

  • Deletes an existing conversation.

  • Deletes an existing model response.

  • Deletes a skill. This action cannot be undone.

  • Deletes a skill version. This action cannot be undone.

  • Deletes a vector store. This action cannot be undone.

  • Downloads a file from a container.

  • Downloads a skill as a ZIP file using its ID.

  • Downloads a skill version as a ZIP file.

  • Creates an edited or extended image given one or more source images and a prompt.

  • Generates a chat completion.

  • Qualifies whether the provided image or text(s) contains violent, hateful, illicit or adult content.

  • Generates a response.

  • Transcribes an audio to text.

  • Translates an audio to English.

  • Creates an embedding vector representing the input text.

  • Generates images using GPT Image.

  • Generates an audio file based on text input and settings.

  • Retrieves details of the specified batch.

  • Retrieves an existing model response.

  • Returns information about a specific skill by its ID.

  • Returns information about a specific skill version.

  • Performs an arbitrary authorized API call.

  • Generates text responses from prompts without requiring an account or connection.

  • Identifies information in a prompt's text and returns it as structured data.

  • Updates the default version pointer for a skill.

  • Uploads a file to be used across the OpenAI platform.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) as a trigger with Kommo as an action through Make's integration platform. When events occur in OpenAI (ChatGPT, Sora, DALL-E, Whisper)'s CRM—such as new contact entries, updated lead information, or sales milestones—these triggers automatically initiate actions in Kommo. You can generate personalized customer responses using ChatGPT based on OpenAI (ChatGPT, Sora, DALL-E, Whisper) contact data, create visual content with DALL-E for marketing campaigns triggered by sales events, or transcribe client calls with Whisper directly into your CRM records. This integration enables automated workflows where OpenAI (ChatGPT, Sora, DALL-E, Whisper) events trigger OpenAI's AI capabilities to improve customer interactions, content creation, and data processing

Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a Company
Creates a new company.
Action
Create a Contact
Creates a new contact.
Action
Create a Lead
Creates a new lead.
Action
Create a Note
Creates a new note.
Action
Create a skill
Creates a new skill.
Action
Create a skill version
Creates a new immutable skill version.
Action
Load more

How to set up Kommo and OpenAI (ChatGPT, Whisper) in 5 easy steps

Date

·

Duration

Step 1

Add the Kommo module to your workflow

Log into your Make account and open your scenario. Find the Kommo module from the available apps and drag it onto your workspace canvas to begin setting up your automation.

Date

·

Duration

Step 2

Start creating a new connection

Inside the Kommo module settings, look for the Connection field and click the Add button next to it. Give your connection a descriptive name so you can easily identify it later, then enter your Kommo account URL in the Full Domain field.

Date

·

Duration

Step 3

Set up integration in your Kommo account

Open your Kommo account in another browser tab and go to Settings, then Integrations. Click the Create Integration button and fill in the basic information about your integration to allow Make to connect with your Kommo data.

Date

·

Duration

Step 4

Configure the connection settings

In Kommo's integration setup, paste this redirect URL into the Redirect URI field: https://www.integromat.com/oauth/cb/amo-crm2. After saving, Kommo will display an Integration ID and Secret Key—copy both of these values carefully as you'll need them in the next step.

Date

·

Duration

Step 5

Complete the connection in Make

Return to Make and paste the Integration ID into the Client ID field and the Secret Key into the Client Secret field. Click Save, then click Allow when prompted to finalize the connection between Make and your Kommo account.

Transform your sales process with AI-powered CRM automation

Connect Kommo and OpenAI to automate lead qualification, generate intelligent customer responses, enrich CRM data, and gain predictive sales insights that drive revenue growth.

Date

·

Duration

AI-powered lead qualification

Automatically analyze and qualify incoming leads in Kommo using OpenAI's intelligence to prioritize high-value prospects and route them appropriately.

Date

·

Duration

Intelligent customer communication

Generate personalized, context-aware responses to customer inquiries by combining Kommo's contact data with ChatGPT's natural language capabilities.

Date

·

Duration

Automated CRM data enrichment

Improve contact records in Kommo by using OpenAI to analyze conversations, extract key insights, and automatically populate relevant fields.

Date

·

Duration

Smart task creation and summarization

Automatically create actionable tasks in Kommo with AI-generated summaries of customer interactions and next-step recommendations.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

By integrating Kommo with OpenAI through Make, you can automatically enrich your CRM with AI-powered capabilities. For example, you can use ChatGPT to automatically generate personalized responses to customer inquiries, create smart summaries of customer interactions, or analyze sentiment in communications. Make allows you to trigger OpenAI actions based on Kommo events, such as automatically categorizing new leads, generating follow-up task descriptions, or creating customized email templates based on customer data—all without writing a single line of code.

Make enables you to create powerful workflows such as: automatically generating personalized outreach messages using GPT-4 when new contacts are added to Kommo; using AI to analyze customer conversations and automatically create tasks or update contact fields with insights; generating meeting summaries or call notes using Whisper for voice transcription and ChatGPT for summarization, then storing them directly in Kommo; or creating AI-powered lead scoring by analyzing contact information and interaction history. These automations run 24/7, saving hours of manual work while improving customer experience.

No coding skills are required. Make provides a visual, drag-and-drop interface that makes it easier to connect Kommo and OpenAI. You simply select triggers from Kommo (like 'new contact created' or 'deal updated'), add OpenAI actions (such as 'create completion' or 'generate image'), and map the data between them using Make's intuitive interface. Make offers pre-built modules for both applications, templates to get started quickly, and detailed documentation to guide you through the process, making enterprise-level automation accessible to everyone.

You can have your first automation running in as little as 15-30 minutes. Make offers ready-to-use templates specifically designed for CRM and AI integrations, allowing you to start with proven workflows. Simply create your free Make account, connect your Kommo and OpenAI accounts through secure authentication, customize a template or build your own scenario, and activate it. Results are immediate—as soon as a trigger event occurs in Kommo, Make will execute your automation and deliver AI-powered outputs back to your CRM, optimizing your workflow from day one.