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Asana
Zendesk

Connect Asana and Zendesk integrations

Explore ready-made Asana and Zendesk templates and start automating in minutes.

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Create a custom workflow

Integrate Asana with Zendesk and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Asana
Trigger: Watch Completed Tasks
Zendesk
Action: Select an action
1. Select a trigger

  • Checks whether new tasks have been completed.

  • Checks whether new projects have been made.

  • Checks whether new (task) stories have been made.

  • Checks whether new subtasks have been made.

  • Checks whether new tags have been made.

  • Checks whether new tasks have been made.

  • Checks whether new tasks or subtasks have been made.

  • Watches webhook events.

2. Select an action

  • Adds tags or replaces existing tags of a ticket, user or organization.

  • Creates a group.

  • Creates a request.

  • Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Creates a ticket.

  • Creates a ticket comment.

  • Creates or updates a drop-down ticket field option.

  • Creates a user.

  • Creates or updates an organization.

  • Deletes a group.

  • Deletes a suspended ticket.

  • Deletes a user.

  • Deletes an organization.

  • Retrieves a group.

  • Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Retrieves a suspended ticket.

  • Retrieves a ticket.

  • Retrieves a user.

  • Retrieves an organization.

  • Retrieves information related to a user's ticket, topics, subscriptions, etc.

  • Performs an arbitrary authorized API call.

  • Merges tickets into a single ticket.

  • Deletes a ticket permanently.

  • Recovers a suspended ticket.

  • Removes a dropdown ticket field option.

  • Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Soft deletes a ticket.

  • Updates a group.

  • Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Updates a ticket. The update allows for adding a new comment too.

  • Updates a user.

  • Updates an organization.

  • Uploads attachments for future use in a ticket.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Asana and Zendesk.

Add a Story Comment
Adds a comment to a task.
Action
Add a Task to a Project
Adds a task to a project or section at a specific location.
Action
Add a User to a Team
Adds a user to a team.
Action
Add an Option to a Custom Field
Creates an enumeration option for a custom field.
Action
Add Users to a Portfolio
Adds the specified list of users as members of the portfolio.
Action
Add, Replace or Remove Tags
Adds tags or replaces existing tags of a ticket, user or organization.
Action
Create a Custom Field
Creates a (workspace) custom field.
Action
Create a Group
Creates a group.
Action
Create a Portfolio
Creates a portfolio.
Action
Load more

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.