Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Home
Platform
Platform overview

Discover the platform

Platform overview
WHAT'S NEW
What's new in Make

Keep up with our latest developments

What's new in Make
ANNOUNCEMENT
Make Waves '26Make Waves '26

Get your tickets now!

Make Waves '26
Build solutions fast
AI automation

Workflows and agents powered by AI

AI automation
Integrations

Connect your tech stack with library of 3500+ applications

Integrations
Build by promptingNEW

Build and debug automations with Maia by Make

Build by prompting (NEW)
EXPAND AI ADOPTION
AI agents

Implement autonomous decision-making

AI agents
Make MCP server

Connect your AI to real business actions securely and visually

Make MCP server
SCALE WITH VISIBILITY
Observability

Monitor your landscape with Make Grid

Observability
Enterprise

Scale securely with enterprise-ready automation

Enterprise
Security

Control, compliance & visibility

Security
BY DEPARTMENT
Marketing

Drive growth and pipeline

Marketing
IT & Engineering

Stop incidents before impact

IT & Engineering
Customer service

Automate to resolve tickets fast

Customer service
Sales

Close deals 24/7

Sales
BY DEPARTMENT
Operations

Run ops on autopilot

Operations
Finance & invoicing

Automate finance ops

Finance & invoicing
HR & recruiting

HR workflows, automated

HR & recruiting
Productivity

Get more done with AI

Productivity
PARTNERS
Hire an expert

Find certified Make partners

Hire an expert
Become a partner

Grow your business with Make

Become a partner
INTEGRATIONS
SalesforceSalesforce
HubSpot CRMHubSpot CRM
SlackSlack
Perplexity AIPerplexity AI
OpenAI (ChatGPT, Whisper)OpenAI (ChatGPT, Whisper)
Show all integrations
GET STARTED
Integrations

3500+ app integrations

Integrations
Templates

Get started with our library of templates

Templates
Library of Agents

Ready-to-deploy AI agents

Library of Agents
Make Skills for AI

Your AI is a Make expert

Make Skills for AI
learn
Blog

Insights & AI automation guides

Blog
How-to guides

Step-by-step tutorials

How-to guides
Success stories

Real customer results

Success stories
Make Academy

Free online courses

Make Academy
Webinars

Live & on-demand sessions

Webinars
SUPPORT
Make Community

Connect with other builders

Make Community
Help center

Documentation & resources

Help center
Developer Hub

APIs, SDKs and docs to build on Make

Developer Hub
compare make with
n8nn8n
ZapierZapier
WorkatoWorkato
PricingEnterpriseTalk to sales
Sign inSign in
Get started freeGet started free

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
ChatBot

Connect ChatBot integrations

Train your ChatBot to instantly resolve customer inquiries, capture qualified sales leads, and route complex issues to human agents. Connecting this conversational assistant to over 3,000 integration apps lets you automate support tickets, update CRM deals, and dispatch text notifications. Create your free workspace today to sync your live chat histories.

Get started for free
See documentation
Verified

ChatBot

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch New Message
Triggers when a user sends a specific message into a chat.
Trigger
Create a User
Creates a new user.
Action
Get a Story
Returns details of a story specified by ID.
Action
Get a User
Returns details of a user specified by ID.
Action
Make an API Call
Performs an arbitrary API call.
Action
Update a User
Updates a user specified by ID.
Action
List Stories
Returns a list of all stories.
Search
Search Users
Searches for users or lists them all.
Search
Load more

Connect any app with

ChatBot

17
60
33
46
61
56
12
80
17
7
51
9
36
30
26
50
19
1
4
2
14
2
5
6
3
2
2
1
2
2
2
2
3
1
2
1
5
2
46
2
2
4
2
2
7
1
4
5
12
23
6
2
5
2
2
3
2
2
2
2
5
4
2
6
2
2
3
3
9
2
3
3
2
2
5
2
3
5
2
1
2
2
2
4
23
2
34
4
9
97
13
28
86
41
7
17
32
72
18
21
5
43
21
136
8
14
15
94
30
3
103
2
115
157
45
59
233
26
42
16
26
196
62
35
43
35
2
37
55
27
139
70
15
48
27
71
16
34
17
23
3
34
98
14
5
34
58
168
282
148
35
109
10
47
32
62
1
17
14
4
7
6
43
8
12
36
3
43
7
179
28
33
10
2
16
252
108
13
57
16
27
0
5
16
2
7
110
63
22
87
40
26
76
5
15
13
3
16
59
8
51
45
27
Verified Apps
Apps reviewed and maintained by our team
Community Apps
Apps built and maintained by the community

Google Sheets

App Families

Gmail

App Families

OpenAI (ChatGPT, Whisper)

AI

Google Drive

App Families

Telegram Bot

Communication

Google Gemini AI

AI

Pinterest

Marketing

Airtable

IT & Development

Notion

Business Operations & ERPs

Google Calendar

App Families

Facebook Lead Ads

App Families

Slack

Communication

Google Docs

App Families

Facebook Pages

App Families

Make AI Toolkit

AI

Microsoft 365 Email (Outlook)

App Families

Anthropic Claude

AI

Instagram for Business (Facebook login)

App Families

Make AI Agent

AI

Make Code

Business Operations & ERPs

monday.com

Business Operations & ERPs

HubSpot CRM

CRM/Sales

Tally

Surveys & Forms

Brevo

App Families

Shopify

Commerce

Stripe

Commerce

LinkedIn

App Families

WordPress

Website Building

Google Forms

App Families

ClickUp

Business Operations & ERPs

Load more

Popular ChatBot workflows

Connect ChatBot with Make to automate your messaging workflows. Sync customer details and update your tools in real time.

App Families

Create new Google Calendar events from new Chatbot messages

Every time a new ChatBot message is received, a new event will be created in Google Calendar. Please note that this template is based on the "Lead Generation Bot" ChatBot template which was enriched with a webhook action at the very end. This template works with these variables from ChatBot: CompanyName default_name Team CompanyNeed default_email Depending on how exactly your bot is configured, available variables may vary and you should run the scenario at least once in order to see all the available variables from ChatBot.

Create new Google Calendar events from new Chatbot messages
Use template
App Families

Add new Salesforce leads from new ChatBot users

This scenario periodically checks for new ChatBot users and uses the retrieved information to create new leads in Salesforce. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.

Add new Salesforce leads from new ChatBot users
Use template
App Families

Add new MailChimp subscribers from new Chatbot users

This scenario periodically checks for new ChatBot users and uses the retrieved information to create new subscribers MailChimp. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.

Add new MailChimp subscribers from new Chatbot users
Use template
Supercharge your workflows

How to Automate ChatBot and Connect Your Tools with Make

Connect ChatBot to Make to automate your daily workflows. Sync details directly to Salesforce, book meetings on Google Calendar, and grow your Mailchimp list without writing any code.

Automated Lead Capture

Instantly sync new contact details collected by your chatbot directly to your CRM like Salesforce.

Instant Subscriber Sync

Add chatbot users directly to your Mailchimp lists to grow your newsletter audience effortlessly.

Hassle-Free Meeting Booking

Automatically book Google Calendar events straight from chatbot messages to streamline your scheduling.

Code-Free Connections

Easily connect your chatbot to thousands of other work tools using Make's simple visual builder.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

How do I get started with Make?

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

What is a scenario?

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

What is a module?

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

What is mapping?

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

Bring automation and AI to your business

Talk to sales
Get started free

Subscribe to news updates*

* By submitting this form, you confirm that you agree to the storing and processing of your personal data as described in our Privacy Notice.

Join 4,000+ companies

Product

  • Overview
  • Integrations
  • Maia AI assistant
  • AI agents
  • AI Automation
  • Agentic automation
  • Make Grid
  • MCP server
  • Status

Solutions

  • Marketing
  • Sales
  • Operations
  • Information Technology
  • Finance
  • Customer Experience
  • Productivity
  • People
  • Idea exchange

Resources

  • Templates Library
  • Make AI apps
  • Help centre
  • Blog
  • Success stories
  • How-to-guides
  • Make Academy
  • Make Community
  • Webinars

Company

  • About us
  • Careers
  • Contact us
  • Press
  • Terms & conditions
  • Privacy policy
  • Disclaimer
  • Bug bounty
  • Ethics & compliance

Partners

  • Hire an expert
  • Become a partner

© 2026 Celonis, Inc. All rights reserved.

Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Home
Platform
Platform overview

Discover the platform

Platform overview
WHAT'S NEW
What's new in Make

Keep up with our latest developments

What's new in Make
ANNOUNCEMENT
Make Waves '26Make Waves '26

Get your tickets now!

Make Waves '26
Build solutions fast
AI automation

Workflows and agents powered by AI

AI automation
Integrations

Connect your tech stack with library of 3500+ applications

Integrations
Build by promptingNEW

Build and debug automations with Maia by Make

Build by prompting (NEW)
EXPAND AI ADOPTION
AI agents

Implement autonomous decision-making

AI agents
Make MCP server

Connect your AI to real business actions securely and visually

Make MCP server
SCALE WITH VISIBILITY
Observability

Monitor your landscape with Make Grid

Observability
Enterprise

Scale securely with enterprise-ready automation

Enterprise
Security

Control, compliance & visibility

Security
BY DEPARTMENT
Marketing

Drive growth and pipeline

Marketing
IT & Engineering

Stop incidents before impact

IT & Engineering
Customer service

Automate to resolve tickets fast

Customer service
Sales

Close deals 24/7

Sales
BY DEPARTMENT
Operations

Run ops on autopilot

Operations
Finance & invoicing

Automate finance ops

Finance & invoicing
HR & recruiting

HR workflows, automated

HR & recruiting
Productivity

Get more done with AI

Productivity
PARTNERS
Hire an expert

Find certified Make partners

Hire an expert
Become a partner

Grow your business with Make

Become a partner
INTEGRATIONS
SalesforceSalesforce
HubSpot CRMHubSpot CRM
SlackSlack
Perplexity AIPerplexity AI
OpenAI (ChatGPT, Whisper)OpenAI (ChatGPT, Whisper)
Show all integrations
GET STARTED
Integrations

3500+ app integrations

Integrations
Templates

Get started with our library of templates

Templates
Library of Agents

Ready-to-deploy AI agents

Library of Agents
Make Skills for AI

Your AI is a Make expert

Make Skills for AI
learn
Blog

Insights & AI automation guides

Blog
How-to guides

Step-by-step tutorials

How-to guides
Success stories

Real customer results

Success stories
Make Academy

Free online courses

Make Academy
Webinars

Live & on-demand sessions

Webinars
SUPPORT
Make Community

Connect with other builders

Make Community
Help center

Documentation & resources

Help center
Developer Hub

APIs, SDKs and docs to build on Make

Developer Hub
compare make with
n8nn8n
ZapierZapier
WorkatoWorkato
PricingEnterpriseTalk to sales
Sign inSign in
Get started freeGet started free

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
ChatBot

Connect ChatBot integrations

Train your ChatBot to instantly resolve customer inquiries, capture qualified sales leads, and route complex issues to human agents. Connecting this conversational assistant to over 3,000 integration apps lets you automate support tickets, update CRM deals, and dispatch text notifications. Create your free workspace today to sync your live chat histories.

Get started for free
See documentation
Verified

ChatBot

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch New Message
Triggers when a user sends a specific message into a chat.
Trigger
Create a User
Creates a new user.
Action
Get a Story
Returns details of a story specified by ID.
Action
Get a User
Returns details of a user specified by ID.
Action
Make an API Call
Performs an arbitrary API call.
Action
Update a User
Updates a user specified by ID.
Action
List Stories
Returns a list of all stories.
Search
Search Users
Searches for users or lists them all.
Search
Load more

Connect any app with

ChatBot

17
60
33
46
61
56
12
80
17
7
51
9
36
30
26
50
19
1
4
2
14
2
5
6
3
2
2
1
2
2
2
2
3
1
2
1
5
2
46
2
2
4
2
2
7
1
4
5
12
23
6
2
5
2
2
3
2
2
2
2
5
4
2
6
2
2
3
3
9
2
3
3
2
2
5
2
3
5
2
1
2
2
2
4
23
2
34
4
9
97
13
28
86
41
7
17
32
72
18
21
5
43
21
136
8
14
15
94
30
3
103
2
115
157
45
59
233
26
42
16
26
196
62
35
43
35
2
37
55
27
139
70
15
48
27
71
16
34
17
23
3
34
98
14
5
34
58
168
282
148
35
109
10
47
32
62
1
17
14
4
7
6
43
8
12
36
3
43
7
179
28
33
10
2
16
252
108
13
57
16
27
0
5
16
2
7
110
63
22
87
40
26
76
5
15
13
3
16
59
8
51
45
27
Verified Apps
Apps reviewed and maintained by our team
Community Apps
Apps built and maintained by the community

Google Sheets

App Families

Gmail

App Families

OpenAI (ChatGPT, Whisper)

AI

Google Drive

App Families

Telegram Bot

Communication

Google Gemini AI

AI

Pinterest

Marketing

Airtable

IT & Development

Notion

Business Operations & ERPs

Google Calendar

App Families

Facebook Lead Ads

App Families

Slack

Communication

Google Docs

App Families

Facebook Pages

App Families

Make AI Toolkit

AI

Microsoft 365 Email (Outlook)

App Families

Anthropic Claude

AI

Instagram for Business (Facebook login)

App Families

Make AI Agent

AI

Make Code

Business Operations & ERPs

monday.com

Business Operations & ERPs

HubSpot CRM

CRM/Sales

Tally

Surveys & Forms

Brevo

App Families

Shopify

Commerce

Stripe

Commerce

LinkedIn

App Families

WordPress

Website Building

Google Forms

App Families

ClickUp

Business Operations & ERPs

Load more

Popular ChatBot workflows

Connect ChatBot with Make to automate your messaging workflows. Sync customer details and update your tools in real time.

App Families

Create new Google Calendar events from new Chatbot messages

Every time a new ChatBot message is received, a new event will be created in Google Calendar. Please note that this template is based on the "Lead Generation Bot" ChatBot template which was enriched with a webhook action at the very end. This template works with these variables from ChatBot: CompanyName default_name Team CompanyNeed default_email Depending on how exactly your bot is configured, available variables may vary and you should run the scenario at least once in order to see all the available variables from ChatBot.

Create new Google Calendar events from new Chatbot messages
Use template
App Families

Add new Salesforce leads from new ChatBot users

This scenario periodically checks for new ChatBot users and uses the retrieved information to create new leads in Salesforce. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.

Add new Salesforce leads from new ChatBot users
Use template
App Families

Add new MailChimp subscribers from new Chatbot users

This scenario periodically checks for new ChatBot users and uses the retrieved information to create new subscribers MailChimp. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.

Add new MailChimp subscribers from new Chatbot users
Use template
Supercharge your workflows

How to Automate ChatBot and Connect Your Tools with Make

Connect ChatBot to Make to automate your daily workflows. Sync details directly to Salesforce, book meetings on Google Calendar, and grow your Mailchimp list without writing any code.

Automated Lead Capture

Instantly sync new contact details collected by your chatbot directly to your CRM like Salesforce.

Instant Subscriber Sync

Add chatbot users directly to your Mailchimp lists to grow your newsletter audience effortlessly.

Hassle-Free Meeting Booking

Automatically book Google Calendar events straight from chatbot messages to streamline your scheduling.

Code-Free Connections

Easily connect your chatbot to thousands of other work tools using Make's simple visual builder.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

How do I get started with Make?

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

What is a scenario?

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

What is a module?

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

What is mapping?

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

Bring automation and AI to your business

Talk to sales
Get started free

Subscribe to news updates*

* By submitting this form, you confirm that you agree to the storing and processing of your personal data as described in our Privacy Notice.

Join 4,000+ companies

Product

  • Overview
  • Integrations
  • Maia AI assistant
  • AI agents
  • AI Automation
  • Agentic automation
  • Make Grid
  • MCP server
  • Status

Solutions

  • Marketing
  • Sales
  • Operations
  • Information Technology
  • Finance
  • Customer Experience
  • Productivity
  • People
  • Idea exchange

Resources

  • Templates Library
  • Make AI apps
  • Help centre
  • Blog
  • Success stories
  • How-to-guides
  • Make Academy
  • Make Community
  • Webinars

Company

  • About us
  • Careers
  • Contact us
  • Press
  • Terms & conditions
  • Privacy policy
  • Disclaimer
  • Bug bounty
  • Ethics & compliance

Partners

  • Hire an expert
  • Become a partner

© 2026 Celonis, Inc. All rights reserved.