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ChatData

Connect ChatData integrations

Forge custom AI agents from your business databases by integrating ChatData with Make. Linking your conversational bots with our workflow automation tool lets you instantly route leads, trigger live support escalations, and sync interactive UI responses across your stack. Sign up for a free account today to launch your first conversational agent scenario.

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Verified

ChatData

This app is supported and maintained by the official vendor Chat Data LLC.

Triggers and actions

Developed, supported and maintained by community users.

Watch Lead Submission
Triggers when a new lead is submitted.
Trigger
Watch Live Chat Escalation
Triggers when a live chat escalation is requested.
Trigger
Watch New Message
Triggers when a new message is asked by the user.
Trigger
Create a Chatbot
Creates a chatbot if the chatbot allocation is under the limit.
Action
Insert a Message
Insert a message to a conversation as the assistant or a human operator
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Retrain a Chatbot.
Retrain a existing chatbot.
Action
Send a Message
Send a message to a chatbot and receives the response string back
Action
Update the Base Prompt
Update the base prompt of the chatbot.
Action
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Supercharge your workflows

Automate Your Chatbot Workflows by Connecting ChatData and Make

Connect ChatData with Make to automate your chatbot workflows. Automatically update your bot's knowledge, route leads directly to your CRM, and get real-time alerts to improve your customer support instantly.

Keep your chatbots continuously updated with new data

Automatically feed new documents, articles, or product info from your favorite cloud storage or CMS directly into ChatData to keep your chatbot's knowledge fresh.

Get real-time alerts for critical chatbot interactions

Notify your team via Slack, Teams, or email the moment a chatbot user requests human assistance or triggers a specific event.

Instantly route chatbot leads to your CRM

Automatically send contact details and conversation summaries captured by ChatData directly to your sales and marketing tools.

Sync your online store data seamlessly

Connect your e-commerce platform to ChatData to automatically update product catalogs and order details for more accurate customer support.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.