Connect Delighted integrations
Evaluate client sentiment and track Net Promoter Scores by connecting Delighted to Make. Linking this customer feedback software to our workflow automation tool lets you instantly distribute targeted survey emails, monitor incoming responses, and sync respondent profiles with your CRM. Register for free today to build your first feedback response loop.
Delighted
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Triggers and actions
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Delighted
Popular Delighted workflows
Automate your Delighted surveys. Sync feedback, reduce manual tasks, and improve your customer experience.
Add a new row to a Google Sheets spreadsheet from a new Delighted response
Every time a new response is collected in Delighted, a new row containing response details will be added to a Google Sheets spreadsheet. The template is using this sample Google Sheets spreadsheet as the destination for the Delighted responses. You should make a copy of it before configuring the template. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found here.
Send Delighted surveys from new rows in Google Sheets spreadsheet
This template periodically checks for new rows in a Google Sheets spreadsheet and uses the retrieved information to trigger sending of Delighted surveys. The template is using this sample to check for new email recipients of your Delighted surveys. You should make a copy of it before configuring the template. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template.
Create a new Freshdesk ticket from a new Delighted response
Every time a new response is collected in Delighted, a new ticket containing response details will be created in Freshdesk. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found here.
Automating Delighted with Make: Maximize Your Customer Feedback
Integrate Delighted with Make to automatically send survey data to Google Sheets, trigger timely customer outreach, and turn feedback into support tickets. Save time and improve satisfaction.
Automated feedback archiving
Instantly send new survey responses to Google Sheets or Airtable to keep your feedback organized without any manual data entry.
Faster issue resolution
Turn survey responses directly into customer support tickets so your team can quickly address negative feedback or questions.
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Timely customer outreach
Automatically trigger surveys right when a CRM deal updates, ensuring you capture customer feedback at the perfect moment.
Effortless campaign management
Schedule and send surveys automatically using contact lists stored in your spreadsheets, saving you from manual uploads.
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FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.