Connect Document360 integrations
Govern your company's customer support guides and internal team manuals by automating Document360 on Make. Connecting your knowledge base to our workflow automation tool lets you instantly create articles, push real-time updates, and sync answers across your daily tech stack. Register for a free account today to keep your resources updated automatically.

Document360
This app is supported and maintained by the official vendor Document360.
Triggers and actions
Developed, supported and maintained by community users.
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Document360

Supercharge Your Knowledge Base: Integrate and Automate Document360 with Make
Connect Document360 with Make to automate your documentation workflows. Instantly turn customer support tickets into drafts, notify teams on Slack, and translate articles automatically to boost productivity.
Automated Article Drafts
Automatically generate draft articles in Document360 whenever new content is created in Google Docs or project management tools.
Real-Time Team Updates
Automatically notify your team on Slack or Microsoft Teams the moment an article is published or updated.
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Simplified Support-to-Knowledge Workflow
Transform resolved customer support tickets from any helpdesk into draft knowledge base articles without manual copying and pasting.
Effortless Feedback Management
Automatically create action items in your task manager whenever users leave feedback on your documentation.
Support
FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.