Connect Dondy integrations
Recover abandoned checkouts and grow customer retention by connecting Dondy with Make. Linking this Shopify WhatsApp platform to over 3,000 integration apps lets you instantly trigger approved templates, dispatch order updates, and coordinate AI upsell campaigns. Register for a free account today to configure your first messaging sequence.
Triggers and actions
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Dondy

Automate your business workflows by integrating Dondy with Make
Connect Dondy to Make to automate your key workflows. Easily sync customer data to your CRM, update order statuses, recover abandoned carts, and send live chat alerts to your team.
Connect chat data to your CRM
Automatically update your CRM with customer details and purchase history gathered by Dondy's AI agents.
Streamline abandoned cart recovery
Connect Dondy to your email marketing tools to instantly trigger personalized follow-ups when customers leave items in their carts.
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Automate order and return workflows
Trigger immediate inventory updates and refund processes in your e-commerce platform whenever a Dondy AI agent processes a purchase or return.
Simplify support handoffs
Instantly send complex support inquiries that need human help from Dondy chats to helpdesk tools like Zendesk.
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FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.
