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Gmail
Vapi

Connect Gmail and Vapi integrations

Explore ready-made Gmail and Vapi templates and start automating in minutes.

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Create a custom workflow

Transform your Gmail inbox into a powerful voice automation hub by connecting incoming emails directly to Vapi AI voice interactions. Automatically trigger intelligent phone calls and voice responses based on email content, bridging written communication with cutting-edge voice AI technology through Make's smart automation platform.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Gmail
Trigger: Watch emails
Vapi
Action: Select an action
1. Select a trigger

  • Triggers when a new email is received in your mailbox.

2. Select an action

  • Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.

  • Creates an outbound phone call to Twilio or Vonage number added on your dashboard.

  • Creates a new voice assistant with a specified configuration (name, voice, model, etc.).

  • Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.

  • Creates a group of assistants (a squad) where the first available assistant responds to a call.

  • Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).

  • Deletes a specific assistant by ID.

  • Deletes call metadata and logs for a particular conversation.

  • Deletes a selected file from the knowledge base.

  • Fetches details for a specific file by ID.

  • Retrieves information about a specific squad, including its members.

  • Fetches the details of a tool, such as its configuration and endpoint.

  • Performs an arbitrary authorized API call.

  • Returns the response to the function call be it error or result.

  • Sends a message from the VAPI server to the client app. Often used to trigger UI changes or sync data.

  • Updates the configuration of an existing assistant.

  • Allows updates to a specific call session (e.g., tagging, note-taking).

  • Updates the configuration of an existing file.

  • Updates members or configuration of a squad.

  • Modifies an existing tool's logic or structure.

  • Upload a file to use with the knowledge base.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Vapi functions as a trigger to automatically initiate Gmail actions based on incoming email activity. When you receive new Vapi messages, Make detects these events and triggers corresponding Gmail voice calls or AI-powered voice interactions. This integration allows you to map data fields from Vapi emails directly into Gmail actions, enabling automated voice responses or calls based on email content. By setting Vapi as your trigger and Gmail as your action, you can simplify the connection between email communications and voice AI operations, automatically executing Gmail functions whenever specific Vapi events occur.

Client Message
Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.
Action
Copy an email
Copies an email or a draft into a selected folder.
Action
Create a draft email
Creates a new draft email.
Action
Create an Outbound Phone Call
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Action
Create Assistant
Creates a new voice assistant with a specified configuration (name, voice, model, etc.).
Action
Create Call
Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.
Action
Create Squad
Creates a group of assistants (a squad) where the first available assistant responds to a call.
Action
Create Tool
Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).
Action
Delete an email
Deletes an email by moving it to trash.
Action
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How to set up Gmail and Vapi in 5 easy steps

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Step 1

Get your API key from Vapi

Log into your Vapi account and navigate to the 'Build' menu in the left sidebar, then select 'Vapi API Keys.' Here you'll find your Private Key, which acts like a special password that allows Make to connect with your Vapi account. If you don't see a key listed, click 'Add Key' to create one, then copy this key and save it somewhere safe like a password manager.

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Duration

Step 2

Open your Make scenario

Log into your Make account and either open an existing scenario where you want to use Vapi, or create a new scenario from scratch. A scenario is Make's term for an automated workflow. Search for the Vapi module in Make's app directory and add it to your workflow—this module represents the specific action you want Vapi to perform.

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Step 3

Start the connection process

After adding the Vapi module to your scenario, you'll see a prompt asking you to connect to Vapi. Click the 'Create a connection' button to begin linking Make with your Vapi account. This opens a form where you'll provide the information needed to establish the connection between the two platforms.

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Step 4

Enter your connection details

In the connection form, you'll see a field for 'Connection name' where you can optionally give your connection a memorable name like 'My Vapi Connection.' Below that, find the 'API Key' field and paste the Private Key you copied earlier from your Vapi account. Make sure to paste the entire key exactly as it appears, without adding any extra spaces.

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Step 5

Save and test your connection

Click the 'Save' button to finalize your connection between Make and Vapi. If prompted, follow any additional authorization steps to complete the setup. Once saved successfully, your connection is ready to use, and you can now automate tasks between Make and Vapi without any manual intervention.

Automate communication: connect Gmail and Vapi for voice integration

Integrate Gmail and Vapi to automate call documentation, receive instant notifications, and accelerate follow-ups. Archive transcripts, trigger calls from emails, and improve productivity.

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Automated call documentation

Automatically send email summaries of Vapi voice calls through Gmail to keep your team informed without manual reporting.

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Instant call notifications

Receive real-time Gmail notifications when Vapi calls are completed, missed, or require follow-up action.

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Faster lead follow-up

Trigger personalized Gmail responses based on Vapi call outcomes to accelerate your sales and support workflows.

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Centralized call records

Automatically archive Vapi call transcripts and recordings to Gmail for quick searchability and compliance tracking.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating Gmail with Vapi through Make allows you to automate voice call workflows based on email triggers. For example, you can automatically initiate Vapi calls when important emails arrive, send email summaries after calls complete, or log call transcripts directly to Gmail. This creates a unified communication system where your email and voice channels work together without manual intervention, saving time and ensuring no important communications fall through the cracks.

With Make, you can build powerful automations like: automatically calling customers when they send support emails to specific addresses, sending follow-up emails with call summaries after Vapi conversations, triggering Vapi calls based on email content or attachments, or creating email notifications when Vapi webhook events occur (like missed calls or completed conversations). Make's visual workflow builder makes it straightforward to connect these apps without coding, letting you customize automations to fit your specific business needs.

No technical skills or coding knowledge are required. Make provides an intuitive, visual interface where you can connect Gmail and Vapi through drag-and-drop modules. The platform offers pre-built templates and modules for both applications, so you can set up automations in minutes. Make handles all the technical complexity behind the scenes, including authentication, API calls, and data formatting, allowing anyone to create sophisticated integrations between Gmail and Vapi regardless of their technical background.

Make excels at listening to Vapi webhook events in real-time and triggering Gmail actions instantly. When Vapi sends webhook notifications about call events (like call started, ended, or voicemail received), Make can immediately process this data and perform Gmail actions such as sending customized emails, organizing messages into specific folders, or creating draft responses. This real-time integration ensures your email communication stays synchronized with your voice interactions, creating a unified customer experience across all channels.