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Intercom

Connect Intercom integrations

Resolve your customer inquiries faster by connecting Intercom with Make to coordinate your support queues. Linking this helpdesk to our workflow automation tool lets you instantly trigger conversation replies, update contact notes, and sync database records. Register for a free account today to build your first intelligent support pipeline.

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Verified

Intercom

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch Events
Receives notifications for all events.
Trigger
Assign a Conversation
Assigns a conversation to an admin or team.
Action
Attach/Detach a Company to/from a Contact
Attaches or detaches a company from a user.
Action
Attach/Detach a Tag to/from a Company
Attaches or detaches a tag from a company.
Action
Attach/Detach a Tag to/from a Contact
Attaches or detaches a tag from a user.
Action
Attach/Detach a Tag to/from a Conversation
Attaches or detaches a tag from a conversation.
Action
Close a Conversation
Closes a conversation.
Action
Create a Contact
Creates a new contact (user or lead).
Action
Create a Contact Initiated Conversation
Create a conversation initiated by a user or lead.
Action
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Intercom

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Popular Intercom workflows

Connect Intercom to your favorite tools with Make. Automate customer support tasks and sync data to simplify your daily workflows.

Communication

Retrieve messages instantly from your website and send a notification on Slack

Every time a new chat is started on your website using Intercom, a notification is sent on Slack to the intended channel.

Retrieve messages instantly from your website and send a notification on Slack
Use template
App Families

Add Intercom users from new Google Sheets rows

Every time a new row is added to your Google Sheets spreadsheet, Make will automatically create a new user in Intercom. The template uses this examplle spreadsheet.

Add Intercom users from new Google Sheets rows
Use template
App Families

Create Pipedrive deals for new Intercom users

Every time a new user is created in Intercom, Make will automatically create a new deal in Pipedrive.

Create Pipedrive deals for new Intercom users
Use template
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Supercharge your workflows

Automate Intercom with Make to speed up your customer workflows

Connect Intercom to Make to sync data across your favorite tools. Automatically send Slack notifications, update CRM leads, and add new contacts without manual copy-pasting, helping your team respond faster.

Instant team notifications

Keep your team in the loop by automatically sending Slack alerts the moment a customer starts a live chat.

Automatic contact creation

Instantly add new users to Intercom whenever they submit a form or get added to a spreadsheet.

Seamless CRM updates

Automatically turn new Intercom users into active leads or deals in your favorite CRM tools.

No more manual data entry

Stop wasting time copying customer info between apps and let Make sync everything in the background.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.