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IPEX Helpdesk

Connect IPEX Helpdesk integrations

Resolve customer inquiries faster by automating IPEX Helpdesk with Make to sync your communication lines and ticketing flows. Connecting this cloud ticketing platform to our workflow automation tool lets you instantly create support tickets, link related cases, and update customer profiles in real time. Register for free today to connect your first ticketing pipeline.

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IPEX Helpdesk

This app is supported and maintained by the official vendor IPEX.

Triggers and actions

Developed, supported and maintained by community users.

Add a Message
Adds a new message (comment) in the ticket.
Action
Add a Ticket Tag
Adds tag to the ticket.
Action
Add a User into Customer
Adds relationship between user and customer.
Action
Add an User Tag
Adds a tag into user properties.
Action
Add Related Tickets
Adds relation between tickets.
Action
Create a Customer
Creates a new customer.
Action
Create a Ticket
Creates a new ticket.
Action
Create an Anonymous Ticket
Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.
Action
Create an User Account
Creates a new user account by administrator.
Action
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Supercharge your workflows

Boost support efficiency: Connect IPEX Helpdesk using Make automation

Connect IPEX Helpdesk to your favorite tools with Make. Automate CRM updates, send instant team alerts, and track customer satisfaction automatically to save time and improve your support operations.

Seamless CRM synchronization

Automatically sync your support tickets and contact data between IPEX Helpdesk and your CRM to keep customer records updated without manual data entry.

Automated customer verification

Trigger SMS contact validation or phone number checks automatically whenever a new user submits a help request from your website.

Real-time team alerts

Instantly notify your support team via Slack or Microsoft Teams whenever a high-priority ticket is created or a customer leaves feedback.

Centralized satisfaction tracking

Automatically send customer satisfaction scores from IPEX Helpdesk directly to your spreadsheets or database for easy performance reporting.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.