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LiveChatAI

Connect LiveChatAI integrations

Resolve customer support queries automatically around the clock by connecting LiveChatAI to Make. Linking your conversational chatbots to our workflow automation tool lets you instantly import new training URLs, sync chat transcripts, and route gathered leads directly to your CRM. Sign up for a free account today to start training your automated support agents.

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LiveChatAI

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch AI Actions
Allows users to implement customizable workflows.
Trigger
Add Question and Answer as Data Source
Extracts and uses Q&A data to enhance user interactions and problem-solving within your workflows.
Action
Add Text as Data Source
Utilizes text-based data to enrich your workflows and make data-driven decisions.
Action
Add Url as Data Source
Integrates web resources as data inputs for your workflows, enabling you to work with external information.
Action
AI Action Responder
Detailing what the AI might say in the response.
Action
Join Conversation
Seamlessly combines conversations to gain deeper insights and trigger actions based on combined data.
Action
Make an API Call
Performs an arbitrary authorized API call
Action
Send Message
Automates communication by sending messages through various channels, saving you time and effort.
Action
Fetch Conversations
Easily retrieves data from your conversations and use it as input for your workflows.
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Supercharge your workflows

Automate Your Customer Support: Connect LiveChatAI with Make

Connect LiveChatAI with Make to automate your support. Automatically sync CRM contacts, update your knowledge base, get instant alerts, and create helpdesk tickets to improve your customer experience.

Automatic Knowledge Base Updates

Instantly update your chatbot's knowledge base by automatically feeding new documents and FAQs from your cloud storage directly into LiveChatAI.

Instant Support Escalation Alerts

Notify your team on Slack or Microsoft Teams the moment a customer requires human intervention during a live chat.

Seamless CRM Contact Syncing

Automatically send lead details and conversation transcripts captured by LiveChatAI directly to your preferred CRM.

Automated Support Ticket Creation

Turn unresolved chatbot conversations into support tickets in your helpdesk software without any manual data entry.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.