Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Make
Vapi

Connect Make and Vapi integrations

Explore ready-made Make and Vapi templates and start automating in minutes.

Get started free

Create a custom workflow

Automate intelligent voice interactions by connecting Make and Vapi—trigger AI-powered calls, voice notifications, and conversational responses instantly when events occur in your connected systems, eliminating manual intervention and bringing voice automation to life across your entire workflow

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Make
Trigger: Watch scenarios
Vapi
Action: Select an action
1. Select a trigger

  • Triggers when a scenario is created or updated in the specified folder.

2. Select an action

  • Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.

  • Creates an outbound phone call to Twilio or Vonage number added on your dashboard.

  • Creates a new voice assistant with a specified configuration (name, voice, model, etc.).

  • Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.

  • Creates a group of assistants (a squad) where the first available assistant responds to a call.

  • Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).

  • Deletes a specific assistant by ID.

  • Deletes call metadata and logs for a particular conversation.

  • Deletes a selected file from the knowledge base.

  • Fetches details for a specific file by ID.

  • Retrieves information about a specific squad, including its members.

  • Fetches the details of a tool, such as its configuration and endpoint.

  • Performs an arbitrary authorized API call.

  • Returns the response to the function call be it error or result.

  • Sends a message from the VAPI server to the client app. Often used to trigger UI changes or sync data.

  • Updates the configuration of an existing assistant.

  • Allows updates to a specific call session (e.g., tagging, note-taking).

  • Updates the configuration of an existing file.

  • Updates members or configuration of a squad.

  • Modifies an existing tool's logic or structure.

  • Upload a file to use with the knowledge base.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect Vapi and Make to create automated workflows where Vapi serves as the trigger to initiate actions in Make's voice AI technology. When specific events occur in Vapi's automation platform, they automatically trigger Make to execute voice interactions, send voice-enabled notifications, or activate conversational AI features. This trigger-action integration enables you to automate voice communications across your applications, where Vapi detects conditions or events in your connected systems and immediately activates Make's voice capabilities to respond with automated calls, voice messages, or AI-powered conversations without manual intervention

Client Message
Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.
Action
Create a scenario
Creates a new scenario.
Action
Create a scenario folder
Creates a new scenario folder.
Action
Create a team
Creates a new team.
Action
Create an Outbound Phone Call
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Action
Create Assistant
Creates a new voice assistant with a specified configuration (name, voice, model, etc.).
Action
Create Call
Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.
Action
Create or update a connection
Creates or updates a connection in a custom app.
Action
Create or update a custom app
Creates a custom app.
Action
Load more

How to set up Make and Vapi in 5 easy steps

Date

·

Duration

Step 1

Get your Make API key

Start by logging into your Make account and clicking on your profile icon, then select Profile. Navigate to the API tab where you can find your existing API key or create a new one by clicking Add token. Copy this key and store it safely, as you'll need it to connect Make with other applications.

Date

·

Duration

Step 2

Find your Vapi private key

Sign into your Vapi account and locate the Build section in the left sidebar. Click on Vapi API Keys to view your available keys. Find and copy your Private Key to a secure location - if you don't have one yet, simply click Add Key to generate a new private key for connecting with Make.

Date

·

Duration

Step 3

Connect Make to your workflow

Open Make and add a Make module to your workflow, then click Create a connection. You can give your connection a name to help you remember what it's for later. Enter your Make instance URL (such as https://eu1.make.com) and paste the API key you saved earlier, then click Save to establish the connection.

Date

·

Duration

Step 4

Connect Vapi to Make

In your Make automation, add a Vapi module and select Create a connection. Give your connection a descriptive name so you can identify it among other connections you might create. Paste the Vapi private key you copied earlier into the API Key field and click Save to complete the connection setup.

Date

·

Duration

Step 5

Test and start using your connection

After saving your connection, you may need to confirm access by following any prompts that appear. Once completed, your connection between Make and Vapi is active and ready to use. You can now build automated workflows between these two applications without having to reconnect each time you create a new automation.

Automate voice AI workflows with Make and Vapi integration

Connect Make and Vapi to automate voice communications, process call events in real-time, and sync conversation data across your apps—all without coding through Make's visual platform.

Date

·

Duration

Automate voice communication workflows

Trigger automated voice calls and integrate call events into your existing workflows without manual intervention.

Date

·

Duration

Real-time call event processing

Instantly capture and process Vapi webhook events to trigger actions across your connected apps and services.

Date

·

Duration

Better customer engagement automation

Create sophisticated voice-based customer interaction flows that automatically respond to call outcomes and route information to the right systems.

Date

·

Duration

Organized communication data management

Automatically sync call data, transcripts, and outcomes from Vapi to your CRM, databases, or notification channels.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Make provides a visual, no-code platform that allows you to connect Vapi.ai with hundreds of other applications through drag-and-drop modules. You can create automated workflows that trigger voice calls based on events in your CRM, calendar, or database, and capture Vapi webhook events to update your systems automatically. This eliminates the need for complex API coding and lets you build sophisticated voice automation workflows in minutes rather than days.

With Make's Vapi integration, you can build powerful automated workflows such as: triggering AI voice calls when new leads enter your CRM, automatically scheduling follow-up calls based on customer actions, capturing call transcripts and insights into your database, sending notifications to Slack or email when calls complete, and syncing call outcomes with your sales or support tools. Make connects Vapi.ai with over 1,500 applications, enabling endless possibilities for voice-enabled automation across your entire tech stack.

Setting up Vapi.ai with Make is straightforward and requires no programming knowledge. You simply connect your Vapi.ai account to Make using your API credentials, then use pre-built modules to design your automation workflow visually. Most users can create their first working automation in under 30 minutes. Make provides templates, documentation, and a supportive community to help you get started quickly, and you can test your workflows before deploying them live.

Make captures Vapi webhook events in real-time, allowing you to instantly process call data as conversations happen. When Vapi sends webhook notifications about call status, transcripts, or AI analysis results, Make can automatically route this information to any connected application. You can log call data to Google Sheets, create tasks in project management tools, update customer records in your CRM, trigger follow-up actions, or generate reports—all automatically without manual intervention. This ensures your team always has access to the latest call intelligence across all your business tools.