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Microsoft 365 Email (Outlook)
OpenAI (ChatGPT, Whisper)

Connect Microsoft 365 Email (Outlook) and OpenAI (ChatGPT, Sora, DALL-E, Whisper) integrations

Discover powerful automation workflows that combine Microsoft 365 Email with OpenAI's intelligent AI capabilities. Transform your email management by automating responses, creating smart drafts, and scaling personalized communication—all while maintaining your brand's unique voice and improving response times for better customer satisfaction.

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Create a custom workflow

Transform your inbox into an AI powerhouse by connecting Microsoft 365 Email (Outlook) with OpenAI (ChatGPT, Sora, DALL-E, Whisper) to automatically generate email responses, create stunning visuals, transcribe audio, and produce video content—all triggered by incoming messages. Optimize customer support, accelerate marketing content creation, and process data while your email works smarter, not harder.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Microsoft 365 Email (Outlook)
Trigger: Watch Emails
OpenAI (ChatGPT, Whisper)
Action: Select an action
1. Select a trigger

  • Triggers when a new email is sent or received.

  • Triggers when a new email is sent or received.

2. Select an action

  • Analyzes images according to specified instructions.

  • Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.

  • Creates and executes a batch of API calls.

  • Creates a new skill.

  • Creates a new immutable skill version.

  • Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.

  • Deletes an existing conversation.

  • Deletes an existing model response.

  • Deletes a skill. This action cannot be undone.

  • Deletes a skill version. This action cannot be undone.

  • Deletes a vector store. This action cannot be undone.

  • Downloads a file from a container.

  • Downloads a skill as a ZIP file using its ID.

  • Downloads a skill version as a ZIP file.

  • Creates an edited or extended image given one or more source images and a prompt.

  • Generates a chat completion.

  • Qualifies whether the provided image or text(s) contains violent, hateful, illicit or adult content.

  • Generates a response.

  • Transcribes an audio to text.

  • Translates an audio to English.

  • Creates an embedding vector representing the input text.

  • Generates images using GPT Image.

  • Generates an audio file based on text input and settings.

  • Retrieves details of the specified batch.

  • Retrieves an existing model response.

  • Returns information about a specific skill by its ID.

  • Returns information about a specific skill version.

  • Performs an arbitrary authorized API call.

  • Generates text responses from prompts without requiring an account or connection.

  • Identifies information in a prompt's text and returns it as structured data.

  • Updates the default version pointer for a skill.

  • Uploads a file to be used across the OpenAI platform.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) as a trigger with Microsoft 365 Email (Outlook) as an action to automate your email workflow with AI capabilities. When events occur in your OpenAI (ChatGPT, Sora, DALL-E, Whisper) inbox, automatically trigger OpenAI actions such as generating email responses using ChatGPT, creating visual content with DALL-E, transcribing voice messages with Whisper, or producing video content through Sora. This integration allows OpenAI (ChatGPT, Sora, DALL-E, Whisper) to initiate automated processes that use Microsoft 365 Email (Outlook) to handle tasks like customer support responses, marketing content generation, or incoming data processing.

Add an Attachment
Adds a large attachment to an email.
Action
Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a Draft Email
Creates a new draft email.
Action
Create a skill
Creates a new skill.
Action
Create a skill version
Creates a new immutable skill version.
Action
Create a vector store or add files
Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.
Action
Delete a conversation
Deletes an existing conversation.
Action
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How to set up Microsoft 365 Email (Outlook) and OpenAI (ChatGPT, Whisper) in 5 easy steps

Date

·

Duration

Step 1

Log into Make and open your workflow

Sign into your Make account and navigate to the scenario where you want to connect your apps. A scenario is your automation workflow where different applications work together to complete tasks automatically.

Date

·

Duration

Step 2

Add the Microsoft Email module to your scenario

Find and add the Microsoft 365 Email module to your workflow. This module enables Make to interact with your Outlook email account and perform actions like sending, reading, or organizing emails.

Date

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Duration

Step 3

Create a new connection

Click the button to create a new connection when prompted. You can give your connection a memorable name to help you identify it later, especially useful when managing multiple connections.

Date

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Duration

Step 4

Authenticate with your Microsoft account

A pop-up window will appear asking you to log into your Microsoft account. Enter your credentials and confirm that you want to allow Make to access your email by reviewing and accepting the requested permissions.

Date

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Duration

Step 5

Verify and start building your automation

Once authenticated, you'll see a confirmation that your connection is established successfully. You can now add more modules to complete your automation workflow, connecting Microsoft Email with other applications as needed.

Transform your Outlook workflow with AI-powered email automation

Automate email responses, improve customer support efficiency, and maintain consistent communication by integrating Microsoft 365 Email (Outlook) with OpenAI (ChatGPT, Sora, DALL-E, Whisper).

Date

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Duration

AI-powered email response automation

Automatically generate intelligent, context-aware email responses using ChatGPT, eliminating manual drafting time and ensuring consistent communication quality across your Outlook inbox.

Date

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Duration

Intelligent draft creation for review

Monitor incoming emails and create AI-generated draft responses that allow you to review and personalize before sending, combining automation efficiency with human oversight.

Date

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Duration

Scalable personalized communication

Generate and send personalized email campaigns at scale by leveraging ChatGPT's natural language capabilities with Microsoft Outlook's robust email delivery system.

Date

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Duration

Efficient customer support workflows

Reduce response times and improve customer satisfaction by automatically processing support emails and generating relevant, accurate responses through AI-powered automation.

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Monitor Microsoft email messages and create draft emails with ChatGPT

Automatically monitor Microsoft email messages and generate AI-driven draft responses using ChatGPT, then send replies via Microsoft Email.

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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Make allows you to connect Microsoft 365 Email (Outlook) with OpenAI to automate intelligent email workflows. You can automatically generate email drafts using GPT-4, create personalized responses based on incoming messages, summarize long email threads, translate content into multiple languages, or generate professional email templates. For example, you can set up a scenario where incoming customer inquiries trigger ChatGPT to draft contextually appropriate responses that are then sent through Outlook, saving hours of manual work while maintaining high-quality communication.

The integration opens up numerous automation possibilities: automatically categorize and prioritize incoming emails using AI analysis, generate meeting summaries from email threads and calendar invites, create follow-up emails based on conversation context, translate international correspondence in real-time, draft responses to common customer service queries, generate professional reports from email data, or create visual content with DALL-E for marketing emails. Sales teams can automatically personalize outreach at scale, support teams can provide faster responses with AI-generated drafts, and executives can receive AI-summarized digests of important communications—all without switching between platforms.

No coding skills are required. Make provides a visual, drag-and-drop interface that makes it easier to connect Microsoft 365 Email and OpenAI. You select triggers (like 'New Email Received' in Outlook), add actions (like 'Create a Completion' in OpenAI), and map the data between them using Make's intuitive interface. The platform offers pre-built templates and modules specifically designed for both applications, so you can start automating in minutes. Make handles all the technical complexity of API connections, authentication, and data formatting behind the scenes, allowing you to focus on designing workflows that solve your specific business needs.

Yes, Make takes security seriously and implements enterprise-grade protection for your data. All connections use secure authentication protocols (OAuth 2.0 for Microsoft 365), data is encrypted in transit and at rest, and Make is compliant with major security standards including GDPR, SOC 2, and ISO 27001. You maintain full control over what data is shared—you define exactly which emails trigger automations and what information is sent to OpenAI. Additionally, you can configure your OpenAI settings to control data retention policies. Make acts as a secure bridge between your applications, never storing your email content permanently, and you can monitor all data transfers through detailed execution logs in your Make dashboard.