Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
OpenAI (ChatGPT, Whisper)
Bitrix24

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) and Bitrix24 integrations

Explore ready-made OpenAI (ChatGPT, Whisper) and Bitrix24 templates and start automating in minutes.

Get started free

Create a custom workflow

Transform AI-powered outputs from OpenAI (ChatGPT, Sora, DALL-E, Whisper) into instant actions within Bitrix24 through intelligent automation. Eliminate manual data entry as AI-generated responses, images, videos, and transcriptions automatically update your CRM, create tasks, and sync critical information—keeping your business operations aligned with cutting-edge AI insights.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

OpenAI (ChatGPT, Whisper)
Trigger: Watch batch completed
Bitrix24
Action: Select an action
1. Select a trigger

  • Triggers when a batch is completed.

2. Select an action

  • Adds a checklist to an existing task.

  • Creates a new company.

  • Creates a new contact.

  • Creates a new deal.

  • Creates a new lead.

  • Creates a new task.

  • Creates a new invoice

  • Deletes a company.

  • Deletes a contact.

  • Deletes a deal.

  • Deletes a lead.

  • Deletes a task.

  • Deletes an invoice.

  • Returns a company by the specified company ID.

  • Returns a contact by the specified contact ID.

  • Returns a deal by the specified deal ID.

  • Return a lead by the specific lead ID.

  • Returns a task by the specific task ID.

  • Return an invoice by the specific invoice ID.

  • Performs an arbitrary authorized API call.

  • Updates an existing company.

  • Updates an existing contact.

  • Updates an existing deal.

  • Updates a new lead.

  • Updates an existing task.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect Bitrix24 as a trigger with OpenAI (ChatGPT, Sora, DALL-E, Whisper) as an action through Make's automation platform. When OpenAI generates outputs—such as ChatGPT responses, DALL-E visual content, Whisper transcriptions, or Sora video content—these can trigger automated actions in OpenAI (ChatGPT, Sora, DALL-E, Whisper), including updating CRM records, creating tasks, adding leads, or synchronizing data. Set up triggers from Bitrix24 that automatically execute corresponding actions in OpenAI (ChatGPT, Sora, DALL-E, Whisper), eliminating manual data entry and ensuring your CRM and project management system stays current with AI-generated content and insights.

Add a Checklist to a Task
Adds a checklist to an existing task.
Action
Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a Company
Creates a new company.
Action
Create a Contact
Creates a new contact.
Action
Create a Deal
Creates a new deal.
Action
Create a Lead
Creates a new lead.
Action
Create a skill
Creates a new skill.
Action
Load more

How to set up OpenAI (ChatGPT, Whisper) and Bitrix24 in 5 easy steps

Date

·

Duration

Step 1

Install the bridge app in Bitrix24

Start by installing the Integromat app from the Bitrix Marketplace, which acts as a connector between Make and your Bitrix24 account. This app provides the foundation needed for the two platforms to communicate with each other and share information.

Date

·

Duration

Step 2

Create a custom application in Bitrix24

Go to your Bitrix24 account and navigate to Applications, then Market, and select Developer Resources to create a Local Application. Choose 'Server' as the application type and enable the 'Script only' option to set up an automation-friendly connection without requiring a visual interface.

Date

·

Duration

Step 3

Configure connection settings and permissions

Enter the handler path URL that Make provides (https://www.integromat.com/oauth/cb/bitrix24) so Bitrix24 knows where to send data. Then select the permissions for all the areas you want to automate, such as CRM, Tasks, Users, and other modules you'll be working with in your workflows.

Date

·

Duration

Step 4

Save your security credentials

After completing the setup, Bitrix24 will generate a Client ID and Client Secret, which are unique security codes for your connection. Copy and store these credentials safely, as you'll need them to complete the connection process in Make.

Date

·

Duration

Step 5

Connect Bitrix24 to your Make scenario

Open Make, add a Bitrix24 module to your scenario, and click 'Add' in the Connection field. Give your connection a memorable name, enter your Bitrix24 domain URL (like https://yourname.bitrix24.com), and paste in the Client ID and Client Secret you saved earlier to establish the connection.

Transform your business with AI-powered Bitrix24 automation

Discover how integrating OpenAI with Bitrix24 enables intelligent automation for customer support, CRM enrichment, lead qualification, content generation, and project management—improving workflows.

Date

·

Duration

Automate customer support with AI

Automatically generate intelligent responses to Bitrix24 customer inquiries using ChatGPT, reducing response time and improving support quality.

Date

·

Duration

AI-powered CRM data enrichment

Improve Bitrix24 contact records by using OpenAI to analyze communications, extract insights, and automatically update customer profiles with relevant information.

Date

·

Duration

Intelligent lead qualification

Automatically analyze and score Bitrix24 leads using GPT models to prioritize high-value opportunities and route them to appropriate sales teams.

Date

·

Duration

Automated content generation for marketing

Generate personalized marketing content, email campaigns, and social media posts in Bitrix24 using OpenAI's language models based on customer data and campaign goals.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

By integrating OpenAI with Bitrix24 through Make, you can automate intelligent responses to customer inquiries in your CRM, generate meeting summaries from Bitrix24 conversations, create personalized email content based on lead data, and automatically categorize and prioritize tasks using AI analysis. This integration eliminates manual data entry and enables your team to focus on high-value activities while AI handles routine communication and content generation tasks directly within your Bitrix24 workspace.

With Make, you can create powerful automation scenarios such as: automatically generating product descriptions for your Bitrix24 catalog using GPT-4, transcribing voice messages or call recordings with Whisper and adding them as notes to CRM deals, creating AI-generated images with DALL-E for marketing campaigns stored in Bitrix24, analyzing customer sentiment from chat conversations and updating lead scores, and automatically drafting personalized proposals based on deal information. Make's visual workflow builder makes it straightforward to set up these integrations without coding expertise.

Not at all! Make provides a user-friendly, no-code platform with pre-built modules for both OpenAI and Bitrix24. You connect your accounts through secure authentication, select the triggers and actions you want (like 'New Lead in Bitrix24' triggering 'Create Chat Completion in OpenAI'), and map the data fields between the two apps. Make offers ready-made templates for common use cases, and you can test each step of your workflow before activating it. Most users can set up their first automation in under 30 minutes, even without technical background.

Make stands out with its visual workflow editor that lets you see exactly how data flows between OpenAI and Bitrix24, its generous free tier allowing you to test automations before committing, and advanced features like error handling, data transformation, and conditional logic. Unlike point-to-point integrations, Make allows you to build complex multi-step workflows involving multiple OpenAI models (GPT-4 for text, DALL-E for images, Whisper for audio) all within a single automation connected to various Bitrix24 modules. Plus, Make's affordable pricing scales with your usage, making it cost-effective for businesses of all sizes.