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Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

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Platform overview

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Platform overview
WHAT'S NEW
What's new in Make

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ANNOUNCEMENT
Make Waves '26Make Waves '26

Get your tickets now!

Make Waves '26
Build solutions fast
AI automation

Workflows and agents powered by AI

AI automation
Integrations

Connect your tech stack with library of 3500+ applications

Integrations
Build by promptingNEW

Build and debug automations with Maia by Make

Build by prompting (NEW)
EXPAND AI ADOPTION
AI agents

Implement autonomous decision-making

AI agents
Make MCP server

Connect your AI to real business actions securely and visually

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SCALE WITH VISIBILITY
Observability

Monitor your landscape with Make Grid

Observability
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Scale securely with enterprise-ready automation

Enterprise
Security

Control, compliance & visibility

Security
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Drive growth and pipeline

Marketing
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Stop incidents before impact

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Automate to resolve tickets fast

Customer service
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Close deals 24/7

Sales
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Run ops on autopilot

Operations
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Automate finance ops

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HR & recruiting
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Get more done with AI

Productivity
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Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Refiner

Connect Refiner integrations

Gauge user satisfaction inside your product by connecting Refiner to coordinate customer surveys and user feedback. Linking Refiner to our workflow automation tool lets you instantly track product events, update customer segments, and route responses directly to your CRM. Get started for free today to put your feedback loops on autopilot.

Get started for free
See documentation
Verified

Refiner

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch Completed Survey
Triggers when a survey is completed.
Trigger
Watch User Entered Segment
Triggers when a user has entered the segment.
Trigger
Identify a User
Creates a new user in Refiner or updates an already existing user.
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Track an Event
Tracks event performed by users.
Action
List Contacts
Lists all contacts.
Search
Load more

Connect any app with

Refiner

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Verified Apps
Apps reviewed and maintained by our team
Community Apps
Apps built and maintained by the community

Google Sheets

App Families

Gmail

App Families

OpenAI (ChatGPT, Whisper)

AI

Google Drive

App Families

Telegram Bot

Communication

Google Gemini AI

AI

Pinterest

Marketing

Airtable

IT & Development

Notion

Business Operations & ERPs

Google Calendar

App Families

Facebook Lead Ads

App Families

Slack

Communication

Google Docs

App Families

Facebook Pages

App Families

Make AI Toolkit

AI

Microsoft 365 Email (Outlook)

App Families

Anthropic Claude

AI

Instagram for Business (Facebook login)

App Families

Make AI Agent

AI

Make Code

Business Operations & ERPs

monday.com

Business Operations & ERPs

HubSpot CRM

CRM/Sales

Tally

Surveys & Forms

Brevo

App Families

Shopify

Commerce

Stripe

Commerce

LinkedIn

App Families

WordPress

Website Building

Google Forms

App Families

ClickUp

Business Operations & ERPs

Load more

Popular Refiner workflows

Automate your Refiner surveys using Make. Connect customer feedback to your tools, sync data instantly, and simplify your workflows.

App Families

Create new rows in Google BigQuery from new Refiner survey submissions

This template creates new rows in a Google BigQuery table based on new Refiner survey submissions. The template expects your Refiner survey to have these questions: How likely are you to recommend our service a friend or colleague? (as an NPS score question) What do you value you most about our service? (as an open question) How many starts would you give us? (as a star rating question) The template also expects your destination BigQuery table to have these columns: received_at as datetime nps as integer starts as integer what_do_you_value as string Note that email values from Refiner will only be passed to BigQuery if they are available for the particular survey submission.

Create new rows in Google BigQuery from new Refiner survey submissions
Use template
Business Operations & ERPs

Create monday item for new Refiner completed survey

Every time a new Refiner completed survey is received, Make will automatically create a Monday item.

Create monday item for new Refiner completed survey
Use template
App Families

Add Refiner survey responses as new rows into Google Sheets

This template adds a new row into a Google Sheets spreadsheet as soon as a new survey response is collected by Refiner. While setting up the template, you need to take a generated webhook URL from Make and use it in Integrations>Webhooks in the Refiner UI. The template expects your Refiner survey to have these questions: How disappointed would you be if you could no longer use our service? NPS score The template saves the responses to this sample Google Sheets spreadsheet. You can make a copy of it for testing purposes. Note that email values from Refiner will only be passed to Google Sheets if they are available for the particular survey submission.

Add Refiner survey responses as new rows into Google Sheets
Use template
Load more
Supercharge your workflows

Automate customer feedback workflows by integrating Refiner with Make

Connect Refiner to Make to automate your feedback loops. Instantly send survey responses to Trello, Monday.com, Mailchimp, Google Sheets, or BigQuery to act on customer insights fast without any coding.

Turn feedback into action items instantly

Automatically create tasks in Trello or Monday.com as soon as customers submit surveys so your team can address their needs immediately.

Keep your customer data organized

Automatically send survey submissions to Google Sheets or BigQuery to keep your customer records updated without any manual work.

Personalize your marketing campaigns

Tag subscribers in Mailchimp based on their survey responses to send highly targeted, relevant follow-up emails.

Connect your tools without coding

Use Make's visual builder to easily link Refiner to your favorite apps without needing developer support.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

How do I get started with Make?

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

What is a scenario?

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

What is a module?

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

What is mapping?

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

Bring automation and AI to your business

Talk to sales
Get started free

Subscribe to news updates*

* By submitting this form, you confirm that you agree to the storing and processing of your personal data as described in our Privacy Notice.

Join 4,000+ companies

Product

  • Overview
  • Integrations
  • Maia AI assistant
  • AI agents
  • AI Automation
  • Agentic automation
  • Make Grid
  • MCP server
  • Status

Solutions

  • Marketing
  • Sales
  • Operations
  • Information Technology
  • Finance
  • Customer Experience
  • Productivity
  • People
  • Idea exchange

Resources

  • Templates Library
  • Make AI apps
  • Help centre
  • Blog
  • Success stories
  • How-to-guides
  • Make Academy
  • Make Community
  • Webinars

Company

  • About us
  • Careers
  • Contact us
  • Press
  • Terms & conditions
  • Privacy policy
  • Disclaimer
  • Bug bounty
  • Ethics & compliance

Partners

  • Hire an expert
  • Become a partner

© 2026 Celonis, Inc. All rights reserved.

Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Home
Platform
Platform overview

Discover the platform

Platform overview
WHAT'S NEW
What's new in Make

Keep up with our latest developments

What's new in Make
ANNOUNCEMENT
Make Waves '26Make Waves '26

Get your tickets now!

Make Waves '26
Build solutions fast
AI automation

Workflows and agents powered by AI

AI automation
Integrations

Connect your tech stack with library of 3500+ applications

Integrations
Build by promptingNEW

Build and debug automations with Maia by Make

Build by prompting (NEW)
EXPAND AI ADOPTION
AI agents

Implement autonomous decision-making

AI agents
Make MCP server

Connect your AI to real business actions securely and visually

Make MCP server
SCALE WITH VISIBILITY
Observability

Monitor your landscape with Make Grid

Observability
Enterprise

Scale securely with enterprise-ready automation

Enterprise
Security

Control, compliance & visibility

Security
BY DEPARTMENT
Marketing

Drive growth and pipeline

Marketing
IT & Engineering

Stop incidents before impact

IT & Engineering
Customer service

Automate to resolve tickets fast

Customer service
Sales

Close deals 24/7

Sales
BY DEPARTMENT
Operations

Run ops on autopilot

Operations
Finance & invoicing

Automate finance ops

Finance & invoicing
HR & recruiting

HR workflows, automated

HR & recruiting
Productivity

Get more done with AI

Productivity
PARTNERS
Hire an expert

Find certified Make partners

Hire an expert
Become a partner

Grow your business with Make

Become a partner
INTEGRATIONS
SalesforceSalesforce
HubSpot CRMHubSpot CRM
SlackSlack
Perplexity AIPerplexity AI
OpenAI (ChatGPT, Whisper)OpenAI (ChatGPT, Whisper)
Show all integrations
GET STARTED
Integrations

3500+ app integrations

Integrations
Templates

Get started with our library of templates

Templates
Library of Agents

Ready-to-deploy AI agents

Library of Agents
Make Skills for AI

Your AI is a Make expert

Make Skills for AI
learn
Blog

Insights & AI automation guides

Blog
How-to guides

Step-by-step tutorials

How-to guides
Success stories

Real customer results

Success stories
Make Academy

Free online courses

Make Academy
Webinars

Live & on-demand sessions

Webinars
SUPPORT
Make Community

Connect with other builders

Make Community
Help center

Documentation & resources

Help center
Developer Hub

APIs, SDKs and docs to build on Make

Developer Hub
compare make with
n8nn8n
ZapierZapier
WorkatoWorkato
PricingEnterpriseTalk to sales
Sign inSign in
Get started freeGet started free

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
Refiner

Connect Refiner integrations

Gauge user satisfaction inside your product by connecting Refiner to coordinate customer surveys and user feedback. Linking Refiner to our workflow automation tool lets you instantly track product events, update customer segments, and route responses directly to your CRM. Get started for free today to put your feedback loops on autopilot.

Get started for free
See documentation
Verified

Refiner

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch Completed Survey
Triggers when a survey is completed.
Trigger
Watch User Entered Segment
Triggers when a user has entered the segment.
Trigger
Identify a User
Creates a new user in Refiner or updates an already existing user.
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Track an Event
Tracks event performed by users.
Action
List Contacts
Lists all contacts.
Search
Load more

Connect any app with

Refiner

17
60
33
46
61
56
12
80
17
7
51
9
36
30
26
50
19
1
4
2
14
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5
6
3
2
2
1
2
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7
110
63
22
87
40
26
76
5
15
13
3
16
59
8
51
45
27
Verified Apps
Apps reviewed and maintained by our team
Community Apps
Apps built and maintained by the community

Google Sheets

App Families

Gmail

App Families

OpenAI (ChatGPT, Whisper)

AI

Google Drive

App Families

Telegram Bot

Communication

Google Gemini AI

AI

Pinterest

Marketing

Airtable

IT & Development

Notion

Business Operations & ERPs

Google Calendar

App Families

Facebook Lead Ads

App Families

Slack

Communication

Google Docs

App Families

Facebook Pages

App Families

Make AI Toolkit

AI

Microsoft 365 Email (Outlook)

App Families

Anthropic Claude

AI

Instagram for Business (Facebook login)

App Families

Make AI Agent

AI

Make Code

Business Operations & ERPs

monday.com

Business Operations & ERPs

HubSpot CRM

CRM/Sales

Tally

Surveys & Forms

Brevo

App Families

Shopify

Commerce

Stripe

Commerce

LinkedIn

App Families

WordPress

Website Building

Google Forms

App Families

ClickUp

Business Operations & ERPs

Load more

Popular Refiner workflows

Automate your Refiner surveys using Make. Connect customer feedback to your tools, sync data instantly, and simplify your workflows.

App Families

Create new rows in Google BigQuery from new Refiner survey submissions

This template creates new rows in a Google BigQuery table based on new Refiner survey submissions. The template expects your Refiner survey to have these questions: How likely are you to recommend our service a friend or colleague? (as an NPS score question) What do you value you most about our service? (as an open question) How many starts would you give us? (as a star rating question) The template also expects your destination BigQuery table to have these columns: received_at as datetime nps as integer starts as integer what_do_you_value as string Note that email values from Refiner will only be passed to BigQuery if they are available for the particular survey submission.

Create new rows in Google BigQuery from new Refiner survey submissions
Use template
Business Operations & ERPs

Create monday item for new Refiner completed survey

Every time a new Refiner completed survey is received, Make will automatically create a Monday item.

Create monday item for new Refiner completed survey
Use template
App Families

Add Refiner survey responses as new rows into Google Sheets

This template adds a new row into a Google Sheets spreadsheet as soon as a new survey response is collected by Refiner. While setting up the template, you need to take a generated webhook URL from Make and use it in Integrations>Webhooks in the Refiner UI. The template expects your Refiner survey to have these questions: How disappointed would you be if you could no longer use our service? NPS score The template saves the responses to this sample Google Sheets spreadsheet. You can make a copy of it for testing purposes. Note that email values from Refiner will only be passed to Google Sheets if they are available for the particular survey submission.

Add Refiner survey responses as new rows into Google Sheets
Use template
Load more
Supercharge your workflows

Automate customer feedback workflows by integrating Refiner with Make

Connect Refiner to Make to automate your feedback loops. Instantly send survey responses to Trello, Monday.com, Mailchimp, Google Sheets, or BigQuery to act on customer insights fast without any coding.

Turn feedback into action items instantly

Automatically create tasks in Trello or Monday.com as soon as customers submit surveys so your team can address their needs immediately.

Keep your customer data organized

Automatically send survey submissions to Google Sheets or BigQuery to keep your customer records updated without any manual work.

Personalize your marketing campaigns

Tag subscribers in Mailchimp based on their survey responses to send highly targeted, relevant follow-up emails.

Connect your tools without coding

Use Make's visual builder to easily link Refiner to your favorite apps without needing developer support.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

How do I get started with Make?

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

What is a scenario?

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

What is a module?

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

What is mapping?

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

Bring automation and AI to your business

Talk to sales
Get started free

Subscribe to news updates*

* By submitting this form, you confirm that you agree to the storing and processing of your personal data as described in our Privacy Notice.

Join 4,000+ companies

Product

  • Overview
  • Integrations
  • Maia AI assistant
  • AI agents
  • AI Automation
  • Agentic automation
  • Make Grid
  • MCP server
  • Status

Solutions

  • Marketing
  • Sales
  • Operations
  • Information Technology
  • Finance
  • Customer Experience
  • Productivity
  • People
  • Idea exchange

Resources

  • Templates Library
  • Make AI apps
  • Help centre
  • Blog
  • Success stories
  • How-to-guides
  • Make Academy
  • Make Community
  • Webinars

Company

  • About us
  • Careers
  • Contact us
  • Press
  • Terms & conditions
  • Privacy policy
  • Disclaimer
  • Bug bounty
  • Ethics & compliance

Partners

  • Hire an expert
  • Become a partner

© 2026 Celonis, Inc. All rights reserved.